The Twig Moved: A Lesson in Leadership for 2015

The Twig Moved: A Lesson in Leadership for 2015

In the 2000 movie The Legend of Bagger Vance, Matt Damon’s character, playing in a competitive golf tournament, sees his ball shift slightly as he moves a leaf away which, according to rules of the game, is a penalty. He does the right thing and…

Continue reading →

3 Ways to Put Some Teeth into Your Goals

3 Ways to Put Some Teeth into Your Goals

When you make your resolutions in the coming days, you are likely to think, “I’ve got this.” And that’s a good thing. And at work, you’ve probably been assigned goals that you either buy into or you don’t. Most of us don’t succeed because we…

Continue reading →

4 Reasons Why Gift Cards Are Losing Their Luster

4 Reasons Why Gift Cards Are Losing Their Luster

“The novelty of gift cards has worn off,” according to Alison Paul, Deloitte’s vice chairman and retail sector leader, in a discussion with MarketWatch recently.   Really? Could demand for gift cards actually be falling? The answer is yes. And we understand why that is the…

Continue reading →

Guilt and Mental Accounting: How They Add Up

Guilt and Mental Accounting: How They Add Up

Highlighting our irrational selves is part of what behavioral economists do. Their studies show human beings are inconsistent in the way we deal with money. We’ll drive across town to save $20 on a $50 slow cooker but wouldn’t budge from the couch to save…

Continue reading →

Your Managers are Sinking Your Ship

Your Managers are Sinking Your Ship

A friend with 20+ years in strategic communication and change management was asked by senior leadership at her $100 billion-plus organization to take an expatriate assignment in Asia. Her objective was to lead the regional execution of a global change initiative. The CIO asked her to…

Continue reading →

The True Cost of Gift Cards

The True Cost of Gift Cards

I’m imagining the voice of Jimmy Fallon sloughing off a one liner: “When is $25.00 not $25.00? When it’s a gift card.”   Whether you are currently using gift cards to recognize and reward your employees or you’re giving it consideration, there are four things…

Continue reading →

Why Choosing Makes a Difference

Why Choosing Makes a Difference

If self-selection of goals makes such a difference in performance, why don’t corporations allow everyone to choose their own?   What a silly question!   Corporations can’t afford to let everyone in the organization set their own goals without respect for the direction that leadership…

Continue reading →

Sales Incentives on the Roof

Sales Incentives on the Roof

When you were in school, did you ever think it would be great to see a teacher or principal in an embarrassing situation? If so, did you ever have that opportunity? The idea of a school administrator allowing their pride to be sacrificed for the…

Continue reading →

What Social Media Can Teach You About Employee Engagement

What Social Media Can Teach You About Employee Engagement

Social is taking a turn for messages that are faster than ever. What can micro-social teach you about engaging your employees for the long run?   Remember Facebook? If you talk to today’s youngest social users about the media they use every day, it’s unlikely…

Continue reading →

Goals: Own, Don’t Rent Part II

Goals: Own, Don’t Rent Part II

Owning a goal versus renting a goal makes a big difference. Yours or Mine? Need or Want? If we’re tasked with someone else’s goal, we’ll respond with a mental review of available experiences in our memories. It’s a database search and we will expend the…

Continue reading →

Page 1 of 12 1 2 3 4 5 ... Last →