What does BI®do?


Learning

Do you want to improve your business results? Then improve employee performance. Employees who know what's expected of them are competent to handle their role; they deliver better performance and they're more loyal. Whether your employees need to build customer service skills or selling skills or improve productivity, we can help. We can also train your managers to maintain high productivity levels while making their own jobs easier.

BI®'s Learning Solutions are grounded in our expertise in adult learning and our experience helping hundreds of businesses. We aren't simply educators; we're strategic partners.

Our highly skilled and experienced team-including project managers, instructional designers, multimedia designers and programmers-works closely with you to ensure your training targets your issues.

The process:

Through three straightforward steps, we develop effective learning solutions:

Assess Training and Business Needs
After identifying and prioritizing your needs, we help you set levels of competency and generate a curriculum blueprint.

Develop Solutions
Your situation drives your solution. Do you need a targeted program or a flexible platform? Do you want the synergy of an instructor-led event or the efficiency of e-learning? Or is blended learning best for you?

Measure Results
We are committed to measurable results. In fact, we evaluate the results of training at five levels: Satisfaction, Knowledge, Application, Conformance to Corporate Priorities, and Business Results.

Your delivery options:

E-Learning
E-learning harnesses the efficiencies of digital forums such as the Internet, your computer network or intranet, CD-ROMs, interactive TV and satellite broadcast. No matter what the media, every curriculum applies tested principles of adult learning through Performance-Centered Design.

Facilitated Training
Instructor-Led Training (ILT) benefits from the group focus and personal give-and-take of a traditional classroom setting. Offerings include customizable, off-the-shelf courses or custom-developed courseware, facilitated by BI® or your training staff. Of course, we include everything you need: Facilitator Guides, Participant Guides, Presentation Materials, Coaching Tools and Reinforcement Materials.

TopClass Learning Platform
This powerful Web-based training environment serves up content to learners at their schedule and at their pace. TopClass makes it easy to deploy and manage everything from the most basic classroom or e-learning initiatives to the highest level of organizational competency.

At the heart of TopClass is a scalable, personalized content management and delivery solution. Here's a glance at just some of the features:
  • Catalog and registration
  • Personalized learning paths
  • Tracking and reporting
  • Role and object level security
  • Testing and assessment
  • Customization/personalization
As your needs evolve, several optional enhancements offer nearly unlimited flexibility and scalability. Mobile workers, ILT, live online training events, collaborative discussion groups-all can integrate seamlessly into the TopClass learning environment.