Industry: Financial Services

The term “Financial Services” encompasses banks, brokerages, and insurance clients (including property & casualty – personal lines and commercial lines, as well as life, health and annuities). BI has experience with addressing a wide array of employee initiatives, as well as direct and agent channel promotions, and consumer acquisition/retention efforts.

BI Client Solutions include:

Banks:

  • Branch productivity
  • Cross-selling and up-selling initiatives
  • Direct response
  • Employee referrals
  • Learning and certification
  • Loans issued
  • New account acquisition
  • New customer acquisition
  • Manager discretionary recognition

Brokerages:

  • Customer retention
  • Employee referrals
  • Learning
  • Manager discretionary recognition
  • Net cash flow
  • New customer acquisition
  • Product launch/road shows

Insurance:

  • Agent recognition
  • Agent productivity recognition + rewards*
  • Cross-selling*
  • Customer retention
  • Improved earned loss ratio*
  • Learning and Certification
  • Meetings and events
  • New product launches
  • New apps submitted*

*Specific to property and casualty insurance