Who is BI®?


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Although we always prefer to talk about how we can serve our clients, here's some basic information about us.

BI® is a privately held company established in 1950. We're often asked what BI® stands for. We are The Business Improvement Company that produces measurable results for our customers.

  • We have more than 1000 associates delivering innovative solutions; our clients rate their satisfaction of our service 9.2 on a 10 point scale.
  • BI®'s associates are located in 28 offices in North America, the UK, Australia, Asia Pacific and the Middle East. We design and execute programs for large companies nationwide and globally.
  • Our sales are in excess of $470,000,000.
  • We serve 9 key industries: automotive, banking, healthcare and pharmaceutical, financial services and insurance, food, manufacturing, retail, technology and telecommunications.
  • BI® has recently made 2 strategic acquisitions to complement our services. Digital Marketing provides customized and segmented direct marketing solutions. The Mint Organization expands our worldwide footprint into Australia, Asia Pacific and the Middle East.

Our goal is to bring you creative thinking and solutions to address your employee, sales channel and consumer market challenges. And we'll provide memorable, personal service along the way.

Customer Testimonials