{"id":381,"date":"2021-08-31T08:00:18","date_gmt":"2021-08-31T08:00:18","guid":{"rendered":"https:\/\/www.biworldwide.com\/en-au\/?p=381"},"modified":"2025-04-03T14:53:36","modified_gmt":"2025-04-03T03:53:36","slug":"the-power-of-workplace-empathy","status":"publish","type":"post","link":"https:\/\/www.biworldwide.com\/en-au\/our-work\/blog\/the-power-of-workplace-empathy\/","title":{"rendered":"The power of workplace empathy"},"content":{"rendered":"<div class=\" has-content-align-left has-overlay has-overlay--light alignwide wp-block-biw-block-theme-hero\">\n\t<div class=\"biw-hero__grid\">\n\t\t\t\t\t<div class=\"biw-hero__breadcrumbs\">\n\t\t\t\t<div id=\"breadcrumbs\" class=\"breadcrumb-nav__wrapper\"><span class=\"breadcrumb-nav\"><span><a href=\"https:\/\/www.biworldwide.com\/en-au\/\">Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"biw-hero__media has-dynamic-border-radius\">\n\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__overlay overlay-light\"><\/div>\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"630\" src=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/manager-communication.jpg\" class=\"biw-hero__bg-image\" alt=\"Woman working with colleague\" style=\"object-position: 46% 39%;\" srcset=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/manager-communication.jpg 720w, https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/manager-communication-300x263.jpg 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"biw-hero__content\">\n\t\t\t\t\t\t<h1 class=\"biw-hero__title\" style=\"line-height: 1.2\">\n\t\t\t\tThe power of workplace empathy\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__text\">\n\t\t\t\t\t\n\n<p>More than ever it is vital businesses have a positive and united team consisting of co-workers who feel respected, valued, and motivated to do their best on behalf of their employer. Even though empathy is an organizational superpower, it is currently underused<sup>1<\/sup>. &nbsp;<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__experts\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"biw-hero__expert\">\n\t\t\t\t\t\t\tTom Nash\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"biw-hero__expert-title\">, Account Director, BI WORLDWIDE Australia<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#related-experts\" class=\"biw-hero__experts-link\">More about the author<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p>Showing empathy in the workplace demonstrates a critical amount of respect for others, which is highly effective in creating a team culture that encourages productivity, boosts morale, reduces stress, and ensures employees feel well looked after.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Relationship between empathy and productivity<\/h3>\n\n\n\n<p>Promoting an empathic culture has been found to significantly improve performance2. To put it simplistically, your team members and colleagues are more committed to their work resulting in higher productivity when they know you understand them.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How to promote empathy in the workplace<\/h3>\n\n\n\n<p>The responsibility of creating a positive and productive team culture in the workplace lies heavily with the managerial team members. Empathetic leaders try to connect with their team, building a sense of trust, openness and understanding that makes employees feel appreciated, valued, heard, recognised, and cared for. When a leader makes his or her subordinates feel this way, the team is strong and united \u2013 and that is when truly great things happen at work!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Is empathy lacking in your workplace?<\/h3>\n\n\n\n<p>We at BI WORLDWIDE are specialised in providing an array of solutions that are designed to create a culture of empathy in your workplace:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.biworldwide.com.au\/research\/blog\/living-above-the-line\/\">Developing compassionate leaders<\/a>.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.biworldwide.com.au\/employee-engagement-solutions\/employee-recognition-platform-daymaker\/\">Implementing employee recognition programs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.biworldwide.com.au\/events\/virtual-events\/\">Revitalise the way employers connect with employees<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.biworldwide.com.au\/employee-engagement-solutions\/employee-recognition-platform-daymaker\/\">Attracting, engaging and retaining the best employees starts here<\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.biworldwide.com.au\/employee-engagement-solutions\/global-reward-marketplace\/\">Meaningful and inspirational rewards<\/a><\/li>\n<\/ul>\n\n\n\n<p>&#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211; &#8211;<\/p>\n\n\n\n<p class=\"has-small-font-size\">[1] Jamil Zaki, a professor of psychology at Stanford University and author of The War For Kindness: Building Empathy in a Fractured World.<br>[2] Adam M Grant, The significance of task significance: Job performance effects, relational mechanisms, and boundary conditions.<\/p>\n\n\n\n<div style=\"height:0\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>More than ever it is vital businesses have a positive and united team consisting of co-workers who feel respected, valued, and motivated to do their best on behalf of their employer. <\/p>\n","protected":false},"author":27,"featured_media":369,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"associated_experts":[{"id":407,"title":"Tom Nash","type":"industry-expert","slug":"tom-nash"}],"featured_image_focal_point":{"x":0.5,"y":0.5},"footnotes":""},"content-topic":[27],"problem-space":[6],"class_list":["post-381","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-topic-employee-wellbeing","problem-space-employee-engagement"],"featured_media_global":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - 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