{"id":735,"date":"2023-10-10T08:00:46","date_gmt":"2023-10-10T08:00:46","guid":{"rendered":"https:\/\/www.biworldwide.com\/en-au\/?p=735"},"modified":"2025-04-03T14:44:42","modified_gmt":"2025-04-03T03:44:42","slug":"empowering-managers-to-enhance-employee-relationships","status":"publish","type":"post","link":"https:\/\/www.biworldwide.com\/en-au\/our-work\/blog\/empowering-managers-to-enhance-employee-relationships\/","title":{"rendered":"Empowering Managers to Enhance Employee Relationships"},"content":{"rendered":"<div class=\" has-content-align-left has-overlay has-overlay--light alignwide wp-block-biw-block-theme-hero\">\n\t<div class=\"biw-hero__grid\">\n\t\t\t\t\t<div class=\"biw-hero__breadcrumbs\">\n\t\t\t\t<div id=\"breadcrumbs\" class=\"breadcrumb-nav__wrapper\"><span class=\"breadcrumb-nav\"><span><a href=\"https:\/\/www.biworldwide.com\/en-au\/\">Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"biw-hero__media has-dynamic-border-radius\">\n\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__overlay overlay-light\"><\/div>\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"630\" src=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/manager-communication-1.jpg\" class=\"biw-hero__bg-image\" alt=\"employees working together at laptop\" style=\"object-position: 46% 39%;\" srcset=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/manager-communication-1.jpg 720w, https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/manager-communication-1-300x263.jpg 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"biw-hero__content\">\n\t\t\t\t\t\t<h1 class=\"biw-hero__title\" style=\"line-height: 1.2\">\n\t\t\t\tEmpowering Managers to Enhance Employee Relationships\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__text\">\n\t\t\t\t\t\n\n<p>A positive Manager employee relationship in an organisation plays a pivotal role in overall engagement and low turnover. Empowering Leaders with the right tools to become authentic Managers goes a long way in enhancing the Manager employee relationship.<\/p>\n\n\n\n<p><\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__experts\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"biw-hero__expert\">\n\t\t\t\t\t\t\tTom Nash\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"biw-hero__expert-title\">, Account Director, BI WORLDWIDE Australia<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#related-experts\" class=\"biw-hero__experts-link\">More about the author<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<p>A positive Manager employee relationship in an organisation plays a pivotal role in overall engagement and low turnover. Empowering Leaders with the right tools to become authentic Managers goes a long way in enhancing the Manager employee relationship.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>In PwC Australia\u2019s&nbsp;<a href=\"https:\/\/www.pwc.com.au\/important-problems\/future-of-work\/what-workers-want-report.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Future of Work<\/a>&nbsp;outlook found the ability to build and maintain relationships in the workplace has been compromised and impacts the overall experience in the workplace. Someone might join for the pay or that promotion but stay because of their networks and relationships. In&nbsp;<a href=\"https:\/\/www.gallup.com\/workplace\/232955\/no-employee-benefit-no-one-talking.aspx\" target=\"_blank\" rel=\"noreferrer noopener\">Gallup\u2019s global survey<\/a>, measuring the engagement of 27 million employees, it concluded that one in two employees have left a job to get away from a manager.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Much of our research shows a strong correlation in recognition and rewards activity, and a stronger manager relationship. To achieve that, organisations need to empower Managers with the right recognition and rewards tools. But let&#8217;s take a look at what that actually means, and how BI Worldwide can better empower your managers.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Manager Discretionary recognition&nbsp;<\/h3>\n\n\n\n<p>Turnover is 4x higher among employees with the lowest \u2018recognitions with awards\u2019 receiving rates compared to the highest rate of receiving recognition with awards.&nbsp;&nbsp;<br><sup><em>(Source BI WORLWIDE meta-analysis global study)<\/em><\/sup><\/p>\n\n\n\n<p>Receiving praise from a leader goes a long way in feeling appreciated for the effort that we are putting in. Recognition with a personal comment from a leader has a material impact on the level of commitment and intensity of that commitment. Adding discretionary award points magnifies that impact and empowers leaders to give&nbsp;<a href=\"https:\/\/www.linkedin.com\/posts\/bi-worldwide-australia-_culture-of-recognition-and-reward-activity-7110407162878726144-5erk?utm_source=share&amp;utm_medium=member_desktop\" target=\"_blank\" rel=\"noreferrer noopener\">meaningful rewards<\/a>&nbsp;to their team members.&nbsp;<a href=\"https:\/\/www.biworldwide.com.au\/employee-engagement-solutions\/employee-recognition-platform-daymaker\/\" target=\"_blank\" rel=\"noreferrer noopener\">DayMaker<\/a>&nbsp;is our comprehensive employee recognition online platform, offering a comprehensive range of modules in recognition, nominations, rewards, learning, gamification, incentives and much more.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">On The Spot cards&nbsp;<\/h3>\n\n\n\n<p>Managers\u2019 ability to effectively reward and recognise achievement can increase employees\u2019 discretionary effort and intent to stay with an organisation by up to 22.7% and 31.6%, respectively.<br><sup>(Source:\u202f<a href=\"https:\/\/intranet.ecu.edu.au\/__data\/assets\/pdf_file\/0018\/754110\/Recognizing_and_Rewarding_Employees_Guide.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Corporate Executive Board<\/a>)\u202f&nbsp;<\/sup><\/p>\n\n\n\n<p><a href=\"https:\/\/www.biworldwide.com.au\/research\/blog\/on-the-spot-cards\/\" target=\"_blank\" rel=\"noreferrer noopener\">On The Spot (OTS) cards\u202fare<\/a>&nbsp;a great way to reinforce an observed behaviour. OTS cards are physical cards containing points that are handed to recipients. Some common behaviours are project milestones or project completion, holiday giving and appreciation, or a thank you gesture. It brings in an element of surprise and delight to the recognition experience while keeping it meaningful. Awarded points can be redeemed for a wide array of rewards including\u202fmerchandise, travel, and\u202fexperiences.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Celebrations Moment&nbsp;<\/h3>\n\n\n\n<p>Employees who believe their managers understand them are 12 times more likely to feel they belong and to feel inspired at work.&nbsp;<br>If managers neglect their employees, they are 8 times less likely to feel valued for their work and be committed to their organisations.&nbsp;<br><sup>(Source:&nbsp;<a href=\"https:\/\/www.biworldwide.com.au\/employee-engagement-solutions\/the-new-rules-of-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\">BIW 12 Rules of Engagement Surveys<\/a>)&nbsp;<\/sup><\/p>\n\n\n\n<p>The lines between work and personal have blurred, with many of us working from home and giving our co-workers glimpses of our pets, children and dining rooms that double as desks. Those lines continue to intersect as many companies have a work from anywhere policy or an established hybrid model. And when we\u2019re not together, it can become more difficult to stay connected and feel inspired.&nbsp;<\/p>\n\n\n\n<p>A BI WORLDWIDE global survey found employees want to be recognised authentically for ALL the moments that matter, such as.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Job promotions&nbsp;<\/li>\n\n\n\n<li>Retirements&nbsp;<\/li>\n\n\n\n<li>Outstanding performance&nbsp;<\/li>\n\n\n\n<li>Team accomplishments&nbsp;<\/li>\n\n\n\n<li>Personal milestones&nbsp;<\/li>\n\n\n\n<li>New births&nbsp;<\/li>\n\n\n\n<li>Birthdays&nbsp;<\/li>\n\n\n\n<li>Engagements \/ weddings&nbsp;<\/li>\n\n\n\n<li>Retirement \/ Farewell&nbsp;&nbsp;<\/li>\n\n\n\n<li>Sports and Wellness&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>People want to celebrate personal and professional milestones and organisations want to foster a sense of belonging. This is evident in our research highlighting a clear link between celebrating these moments and a high employee&nbsp;<a href=\"https:\/\/www.biworldwide.com.au\/research\/blog\/2023\/four-pillars-one-culture-the-blueprint-for-employee-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Net Promoter Score<\/a>. Therefore, these milestones and achievements deserve to be recognised and celebrated in style.&nbsp;&nbsp;<\/p>\n\n\n\n<p>BI WORLDWIDE\u2019s Celebration Moments Module is a quick and easy way to create an unforgettable celebration experience, in a personalised and memorable way. It empowers Leaders and employees to celebrate work and personal achievements seamlessly online, and invite colleagues to contribute creative and unique messages.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-2 wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"806\" height=\"930\" data-id=\"737\" src=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-1.png\" alt=\"\" class=\"wp-image-737\" srcset=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-1.png 806w, https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-1-260x300.png 260w, https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-1-768x886.png 768w\" sizes=\"auto, (max-width: 806px) 100vw, 806px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/www.biworldwide.com.au\/contentassets\/d1deb9ae27d54013ab2d264f20da43d6\/imagebtxk5.png\" alt=\"imagebtxk5.png\" style=\"width:284px;height:auto\" \/><\/figure>\n<\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">Equity and Inclusion Advisor&nbsp;<\/h3>\n\n\n\n<p>Nearly half of employees believe their manager gives some employees preferential treatment.&nbsp;<br>When we asked managers, 88% of them said I want to be an equitable and inclusive leader. But when we asked employees to rate their managers, only 52% of employees rated them as such.&nbsp;<br><sup>(Source:&nbsp;<a href=\"https:\/\/www.biworldwide.com.au\/employee-engagement-solutions\/the-new-rules-of-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\">BIW 12 Rules of Engagement Surveys<\/a>)&nbsp;<\/sup><\/p>\n\n\n\n<p>As humans we all have some level of unconscious bias, no matter how well intentioned they may be. That is why it is important to empower Leaders with the tools to better understand how inclusive their recognition and rewards activity is among their team members.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Our Equity and Inclusion Advisor Module does just that. Equity and Inclusion Advisor synthesizes all recognition activity and distills into clear, need-to-know feedback for managers to be more equitable and inclusive. Managers can act on the feedback in just one click.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Informs managers<\/strong>&nbsp;about their team\u2019s activity, distribution of recognition and points, and individuals at risk for isolation.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Fights unconscious bias<\/strong>&nbsp;by nudging managers giving unbalanced recognition to review.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Encourages cross-functional connections<\/strong>&nbsp;and recognition from leadership to lower-level employees.&nbsp;&nbsp;<\/li>\n\n\n\n<li><strong>Suggests behaviours<\/strong>&nbsp;for managers to recognise that are tied to inclusive cultures in our global research.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-style-default is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"322\" height=\"280\" data-id=\"739\" src=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-3.png\" alt=\"\" class=\"wp-image-739\" srcset=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-3.png 322w, https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-3-300x261.png 300w\" sizes=\"auto, (max-width: 322px) 100vw, 322px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"224\" data-id=\"740\" src=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-4.png\" alt=\"\" class=\"wp-image-740\" srcset=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-4.png 344w, https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-4-300x195.png 300w\" sizes=\"auto, (max-width: 344px) 100vw, 344px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"336\" height=\"185\" data-id=\"741\" src=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-5.png\" alt=\"\" class=\"wp-image-741\" srcset=\"https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-5.png 336w, https:\/\/www.biworldwide.com\/en-au\/wp-content\/uploads\/sites\/6\/2025\/01\/Empowering-Managers-to-Enhance-Employee-Relationships-5-300x165.png 300w\" sizes=\"auto, (max-width: 336px) 100vw, 336px\" \/><\/figure>\n<\/figure>\n\n\n\n<p>Recieveing meaningful recognition&nbsp;fairly and authentically from Managers&nbsp;makes employees&nbsp;feel&nbsp;more inspired, more&nbsp;motivated to&nbsp;take on&nbsp;learning and development&nbsp;intititives,&nbsp;and&nbsp;feel&nbsp;more&nbsp;inclusive&nbsp;(<a href=\"https:\/\/www.biworldwide.com.au\/research\/blog\/2023\/four-pillars-one-culture-the-blueprint-for-employee-engagement\/\" target=\"_blank\" rel=\"noreferrer noopener\">BIW 12 Rules of Engagement Survey<\/a>). And in addition&nbsp;and most importantly,&nbsp;employees&nbsp;feel&nbsp;they had a stronger manager relationship.<a href=\"https:\/\/www.biworldwide.com.au\/research\/case-studies\/getting-an-engaged-tone\/#below-hero\"><\/a><\/p>\n\n\n\n<div style=\"height:0\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A positive Manager employee relationship in an organisation plays a pivotal role in overall engagement and low turnover. Empowering Leaders with the right tools to become authentic Managers goes a long way in enhancing the Manager employee relationship.<\/p>\n","protected":false},"author":27,"featured_media":736,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"associated_experts":[{"id":407,"title":"Tom Nash","type":"industry-expert","slug":"tom-nash"}],"featured_image_focal_point":{"x":0.5,"y":0.5},"footnotes":""},"content-topic":[7,22],"problem-space":[6],"class_list":["post-735","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-topic-employee-diversity-equity-and-inclusion","content-topic-employee-recognition","problem-space-employee-engagement"],"featured_media_global":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Empowering Managers to Enhance Employee Relationships - Australia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.biworldwide.com\/en-au\/our-work\/blog\/empowering-managers-to-enhance-employee-relationships\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Empowering Managers to Enhance Employee Relationships - Australia\" \/>\n<meta property=\"og:description\" content=\"A positive Manager employee relationship in an organisation plays a pivotal role in overall engagement and low turnover. 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