{"id":811,"date":"2024-02-19T12:57:21","date_gmt":"2024-02-19T07:27:21","guid":{"rendered":"https:\/\/www.biworldwide.com\/en-in\/?p=811"},"modified":"2025-04-04T16:44:03","modified_gmt":"2025-04-04T11:14:03","slug":"future-of-employee-engagement-reinvented-new-rules-for-disruption-proof-employee-experience-ex-in-2024","status":"publish","type":"post","link":"https:\/\/www.biworldwide.com\/en-in\/our-work\/blog\/future-of-employee-engagement-reinvented-new-rules-for-disruption-proof-employee-experience-ex-in-2024\/","title":{"rendered":"Future of Employee Engagement Reinvented: New Rules for Disruption-proof Employee Experience (EX) in 2024"},"content":{"rendered":"\n<div style=\"height:0\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\" has-content-align-center has-overlay has-overlay--dark alignwide wp-block-biw-block-theme-hero\">\n\t<div class=\"biw-hero__grid\">\n\t\t\t\t\t<div class=\"biw-hero__breadcrumbs\">\n\t\t\t\t<div id=\"breadcrumbs\" class=\"breadcrumb-nav__wrapper\"><span class=\"breadcrumb-nav\"><span><a href=\"https:\/\/www.biworldwide.com\/en-in\/\">Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"biw-hero__media has-dynamic-border-radius\">\n\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__overlay overlay-dark\"><\/div>\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"630\" src=\"https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2025\/03\/biw-website-blog-banner.png\" class=\"biw-hero__bg-image\" alt=\"A close-up of a compass pointing towards the word FUTURE in blue. The compass needle is blue, matching the text, against a dark background with light illuminating the top right corner.\" style=\"object-position: 50% 50%;\" srcset=\"https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2025\/03\/biw-website-blog-banner.png 720w, https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2025\/03\/biw-website-blog-banner-300x263.png 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"biw-hero__content\">\n\t\t\t\t\t\t<h1 class=\"biw-hero__title\" style=\"line-height: 1.2\">\n\t\t\t\tFuture of Employee Engagement Reinvented: New Rules for Disruption-proof Employee Experience (EX) in 2024\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__text\">\n\t\t\t\t\t\n\n<p>BI WORLDWIDE India and People Matters hosted a roundtable on building disruption-proof employee experiences (EX) in 2024. Key insights from global research on onboarding, talent mobility, recognition, and belonging reveal how to drive performance and business success. Learn how these strategies can shape the future of EX.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group  layout-columns-8 has-global-padding is-layout-constrained wp-container-core-group-is-layout-fce79bf6 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left\">In today\u2019s fast-evolving work landscape, forward-thinking CHROs and HR leaders are shifting focus from elevating&nbsp;<a href=\"#\"><strong>employee engagement<\/strong><\/a>&nbsp;to delivering compelling employee experiences. The future is here, and it\u2019s crucial to dissect intricacies of changing employee aspirations, adopt emerging trends and deliberate successful talent practices, to future-proof engagement strategies and deliver impactful experiences.&nbsp;<br><br>To lead the charge on this conversation, BI WORLDWIDE in association with People Matters, hosted an exclusive roundtable discussion \u2013<strong>&nbsp;\u2018Future of Employee Engagement Reinvented: New Rules for Disruption-proof Employee Experience (EX) in 2024\u2019.&nbsp;<\/strong>A distinguished panel of 22 HR leaders from market-leading organisations across industries, exchanged valuable insights and transformative strategies, to create a new-age roadmap for an engaged workforce.<br><br>The roundtable was expertly moderated by&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/sujitwithsparc\/\">Sujit Nair, Regional Director, South<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/prasadpoosarla\/\">Prasad Poosarla, Chief Technology Officer<\/a>, BI WORLDWIDE. They facilitated an insightful discussion among industry experts, who shared profound success stories and perspectives.<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">\u2018New Rules of Engagement\u2019 Global Research: Overview<\/h2>\n\n\n\n<p>The session kickstarted by delving into BI WORLDWIDE\u2019s extensive&nbsp;<strong>\u2018New Rules of Engagement\u2019 (NRE)&nbsp;<\/strong>global research, which highlights 12 decisive \u2018rules\u2019, having the greatest impact on employees\u2019 relationship with their organisations.&nbsp;<br><br>Explicating the intent and purpose of the research, Sujit Nair stated, \u201cEvery year at BI WORLDWIDE, we benchmark the NRE research model as an opportunity to understand the emerging trends in EX landscape. This year, we looked at trends like mental health, DEI, and high employee attrition, constantly reshaping the future of employee engagement.\u201d<br><br>Undertaking the NRE research is a decade-long practice at BI WORLDWIDE and the \u201cNew Rules\u201d are redefined year after year, as new ideas are tested basis how work evolves over time. Sujit Nair put it brilliantly, \u201cWhile the rules stay the same, their essence changes over time.\u201d The rules empower organisations to achieve the most significant outcomes of employee engagement \u2013 high commitment, effort, and inspiration.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"675\" height=\"358\" src=\"https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2024\/02\/image.png\" alt=\"An infographic titled New Rules of Engagement showcases twelve strategies, each with an image: family, piggy bank, plant, graduation cap, balloon, welcome mat, paper, keys, books, trophy, jerseys, lamp, and Rubiks cube. Keywords: commitment, effort, inspiration.\" class=\"wp-image-4886\" srcset=\"https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2024\/02\/image.png 675w, https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2024\/02\/image-300x159.png 300w\" sizes=\"auto, (max-width: 675px) 100vw, 675px\" \/><\/figure>\n\n\n\n<p>Another key aspect of creating a thriving workplace that the session highlighted was \u2013 company culture. It was underlined that&nbsp;<strong>inclusive leadership<\/strong>,<strong>&nbsp;a sense of purpose<\/strong>&nbsp;&amp;<strong>&nbsp;belonging<\/strong>&nbsp;and&nbsp;<strong>recognition,&nbsp;<\/strong>constitute the foundation of a great company culture<strong>.&nbsp;<br><br><\/strong>An insightful conversation among HR leaders followed, on the 5 key parameters that BI WORLDWIDE considered while conducting NRE research \u2013 onboarding, employee recognition, talent mobility, deskless employee experience and belonging.&nbsp;The leaders shared innovative ideas and measurable metrics that they unlocked at their respective organisations, by implementing unique initiatives focused around the 5 parameters.<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">High-touch, High-tech Onboarding<\/h2>\n\n\n\n<p><em>Nearly 50% of all new hires experience some significant form of failure in their first 18 months on the job.<br><br><\/em>Effective onboarding should focus on new hires\u2019 intent to stay, their time-to-proficiency and sense of belonging. Various strategies can help achieve these outcomes, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pre-joining 1:1 interactions with leadership and opportunities to visit the workplace.<\/li>\n\n\n\n<li>Intermittent and immersive onboarding versus tedious inductions.<\/li>\n\n\n\n<li>Peer mentors or \u2018Buddy Programs\u2019 to make new joiners feel welcomed.<\/li>\n\n\n\n<li>\u2018Mic Unmuted\u2019, \u2018Ask-Me-Anything\u2019 or other informal trivia sessions to tap into the heart and mind of new hires, keeping tabs on their cultural orientation.<\/li>\n\n\n\n<li>Tech-powered onboarding advisors that nudge managers to deliver timely recognition, training, and learning.&nbsp;<\/li>\n\n\n\n<li>Automated or e-learning tools for interactive and unified onboarding experience<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Freedom to Thrive with Talent Mobility<\/h2>\n\n\n\n<p><em>Employees who say their jobs allow them to master skills that are important to them feel 2X more belonged.<br><br><\/em>Modern-day managers and leaders should empower employees to see their future. Foster an inclusive environment where employees across the board can carve their growth trajectory \u2013 be it the skills they want to inculcate, or the cross-functional roles they want to take up. Key methods that can be instrumental are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Offering a variety of ad-hoc projects to workforce to deliver diverse learning experiences.<\/li>\n\n\n\n<li>Leadership Development Programs enabling tenured employees to adopt roles across streams and domains.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Elevating Deskless Employee Experience<\/h2>\n\n\n\n<p><em>Despite the availability of latest resources in a deskless workplace, only 36% of deskless employees report receiving training.&nbsp;<br><br><\/em>Deskless shouldn\u2019t mean disconnected. Nurturing belonging for remote or hybrid employees makes them feel an integral and efficient part of the organisation. Strategies that can play a pivotal role are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2018Meet and Greet\u2019 sessions with leadership to make distant employees feel included.<\/li>\n\n\n\n<li>Celebrating personal and professional milestones of deskless employees on social media, in Townhalls, etc.<\/li>\n\n\n\n<li>Metaverse-driven programs, focused on wellbeing, learning, etc. of employees across geographies.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">An Inspiring Culture of Recognition<\/h2>\n\n\n\n<p><em>Employees who feel their organisation\u2019s incentives are exciting are 8X more likely to find work inspiring.<br><br><\/em>A thriving culture of employee recognition&nbsp;is the cornerstone of meaningful relationship with employees. Designing personalised and impactful R&amp;R programs for different sets of employees is the way to go. Key strategies include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strategic communication nudges for lesser engaged employees to keep them inspired.<\/li>\n\n\n\n<li>Celebrating highly engaged employees as \u2018Recognition Ambassadors\u2019 and gratifying them on leaderboards.<\/li>\n\n\n\n<li>Encouraging managers to leverage Recognition Advisors and other tech tools, featuring templatised recognitions.<\/li>\n\n\n\n<li>Experimenting with various Recognition programs \u2013 with\/without monetary rewards, badges, credits for learning\/philanthropy, etc.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Nurturing a Strong Sense of Belonging<\/h2>\n\n\n\n<p><em>88% of employees felt belonged when they were active members of Employee Resource Groups (ERGs).<br><br><\/em>Belonging is the topmost driver of inspiration as per the NRE research this year. Encouraging employees to bring their full self to work, cultivating an open-minded culture, and connecting them to a mission helps foster belonging. Key strategies to leverage include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Attracting, engaging, and retaining an inclusive candidate pool and workforce.<\/li>\n\n\n\n<li>DEI initiatives like \u2018Return to Work\u2019, \u2018New Mom Groups\u2019 and programs for the specially-abled.<\/li>\n\n\n\n<li>Personalised dashboards, providing clarity to employees on growth opportunities.<\/li>\n\n\n\n<li>ERGs promoting innovation, recreation, professional development, creativity, etc. for workforce.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Reinventing the Future of Employee Experience<\/h2>\n\n\n\n<p>The roundtable discussion emphasised the importance of creating a&nbsp;<a href=\"https:\/\/www.peoplematters.in\/site\/interstitial?return_to=%2Farticle%2Femployee-engagement%2Ffuture-of-employee-engagement-reinvented-new-rules-for-disruption-proof-ex-in-2024-40312\" target=\"_blank\" rel=\"noreferrer noopener\">future-focused EX strategy<\/a>, aligned with tech innovations, new work models and changing employee expectations. Personalised onboarding, inspiring recognition, choice-driven talent mobility, inclusivity for deskless employees and nurturing belonging, lie at the core of this EX strategy \u2013 to inspire high commitment, trust, performance and positively impact business results.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group  layout-columns-10 has-global-padding is-layout-constrained wp-container-core-group-is-layout-0b5f5b40 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-two-background-color has-background  has-dynamic-border-radius  layout-columns-4 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-645d8aa7 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);background-image:url(&#039;https:\/\/www.biworldwide.com\/en-in\/wp-content\/themes\/__custom--biw-block-theme\/patterns\/images\/image-64.jpg&#039;);background-size:cover;\">\n<h2 class=\"wp-block-heading\">Looking to build engagement and loyalty for your brand?<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a aria-expanded=\"false\" aria-haspopup=\"dialog\" href=\"#\" modal-id=\"header-lead-gen\" role=\"button\" tabindex=\"0\" class=\"wp-block-button__link wp-element-button modal-trigger core-button-trigger\">Let&#8217;s talk<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>BI WORLDWIDE India and People Matters hosted a roundtable on building disruption-proof employee experiences (EX) in 2024. Key insights from global research on onboarding, talent mobility, recognition, and belonging reveal how to drive performance and business success. Learn how these strategies can shape the future of EX.<\/p>\n","protected":false},"author":48,"featured_media":812,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"associated_experts":[],"featured_image_focal_point":{"x":0.5,"y":0.5},"footnotes":""},"content-topic":[57,46],"problem-space":[44],"class_list":["post-811","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-topic-new-rules-of-engagement-research","content-topic-recognition","problem-space-employee-engagement"],"featured_media_global":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Future of Employee Engagement Reinvented: New Rules for Disruption-proof Employee Experience (EX) in 2024 - India (English)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.biworldwide.com\/en-in\/our-work\/blog\/future-of-employee-engagement-reinvented-new-rules-for-disruption-proof-employee-experience-ex-in-2024\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Future of Employee Engagement Reinvented: New Rules for Disruption-proof Employee Experience (EX) in 2024 - India (English)\" \/>\n<meta property=\"og:description\" content=\"BI WORLDWIDE India and People Matters hosted a roundtable on building disruption-proof employee experiences (EX) in 2024. 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