{"id":831,"date":"2024-05-28T13:27:44","date_gmt":"2024-05-28T07:57:44","guid":{"rendered":"https:\/\/www.biworldwide.com\/en-in\/?p=831"},"modified":"2025-03-26T21:30:29","modified_gmt":"2025-03-26T16:00:29","slug":"the-future-of-employee-experience-how-organisations-can-re-energise-engagement-pathways","status":"publish","type":"post","link":"https:\/\/www.biworldwide.com\/en-in\/our-work\/blog\/the-future-of-employee-experience-how-organisations-can-re-energise-engagement-pathways\/","title":{"rendered":"The Future of Employee Experience: How Organisations can Re-energise Engagement Pathways"},"content":{"rendered":"\n<div style=\"height:0\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\" has-content-align-center has-overlay has-overlay--dark alignwide wp-block-biw-block-theme-hero\">\n\t<div class=\"biw-hero__grid\">\n\t\t\t\t\t<div class=\"biw-hero__breadcrumbs\">\n\t\t\t\t<div id=\"breadcrumbs\" class=\"breadcrumb-nav__wrapper\"><span class=\"breadcrumb-nav\"><span><a href=\"https:\/\/www.biworldwide.com\/en-in\/\">Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"biw-hero__media has-dynamic-border-radius\">\n\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__overlay overlay-dark\"><\/div>\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"630\" src=\"https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2025\/03\/imgpsh_fullsize_anim-2024-05-29t125034.926.png\" class=\"biw-hero__bg-image\" alt=\"Close-up of a compass with a black and silver design. The needle points towards a section labeled FUTURE in green. The background is blurred, highlighting the compass as the central focus.\" style=\"object-position: 50% 50%;\" srcset=\"https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2025\/03\/imgpsh_fullsize_anim-2024-05-29t125034.926.png 720w, https:\/\/www.biworldwide.com\/en-in\/wp-content\/uploads\/sites\/12\/2025\/03\/imgpsh_fullsize_anim-2024-05-29t125034.926-300x263.png 300w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"biw-hero__content\">\n\t\t\t\t\t\t<h1 class=\"biw-hero__title\" style=\"line-height: 1.2\">\n\t\t\t\tThe Future of Employee Experience: How Organisations can Re-energise Engagement Pathways\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__text\">\n\t\t\t\t\t\n\n<p>Stay ahead in the competitive talent landscape with strategies in onboarding, recognition, talent mobility, belonging, and deskless EX. Learn how these insights can shape a future-ready employee experience that drives performance and business success.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group  layout-columns-8 has-global-padding is-layout-constrained wp-container-core-group-is-layout-fce79bf6 wp-block-group-is-layout-constrained\">\n<p class=\"has-text-align-left\">The competition for talent is intensifying and organisations are shifting focus from conventional employee engagement to a more holistic concept called employee experience (EX). With the power to make or break an organisation\u2019s road to continued success, EX pays dividends across the business \u2013 from increased productivity, reduced attrition, maximised value, to ultimately a boosted bottom line. However, as the industry stands on the cusp of a new era in employee engagement, CHROs and HR leaders need to deliver a more inspiring, fulfilling, and enriching EX to steer ahead of competition.<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Unleashing Futuristic EX Strategies to Stay Ahead of the Pack<\/h2>\n\n\n\n<p>After the successful conclusion of&nbsp;<strong>Bangalore<\/strong>&nbsp;and<strong>&nbsp;Delhi Chapters<\/strong>, BI WORLDWIDE, in association with People Matters, hosted the&nbsp;<strong>Mumbai Chapter<\/strong>&nbsp;of their exclusive roundtable discussion on \u2013&nbsp;<strong>Future of Employee Engagement Reinvented: New Rules for Disruption-proof Employee Experience (EX) in 2024.&nbsp;<\/strong>A power-packed panel of HR luminaries across industries shed light on engagement pathways that can help shape dynamic workplaces of tomorrow.<br><br><a href=\"https:\/\/www.linkedin.com\/in\/rajan-jain-b9065611\/\">Rajan Jain<\/a>, Regional Director (West), along with&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/prasadpoosarla\/\">Prasad Poosarla<\/a>, Chief Technology Officer, and&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/ruchbhatnagar\/\">Ruchi Bhatnagar<\/a>, Business Development Director (West), BI WORLDWIDE India, led the charge in enlightening the gathering with insights from&nbsp;<a href=\"https:\/\/www.linkedin.com\/company\/biworldwide\/\">BI WORLDWIDE<\/a>\u2019s global research \u2013&nbsp;<strong>\u2018<\/strong><strong>\ud835\udc0d\ud835\udc1e\ud835\udc30<\/strong>&nbsp;<strong>\ud835\udc11\ud835\udc2e\ud835\udc25\ud835\udc1e\ud835\udc2c<\/strong>&nbsp;<strong>\ud835\udc28\ud835\udc1f<\/strong>&nbsp;<strong>\ud835\udc04\ud835\udc27\ud835\udc20\ud835\udc1a\ud835\udc20\ud835\udc1e\ud835\udc26\ud835\udc1e\ud835\udc27\ud835\udc2d<\/strong><strong>\u2019<\/strong>. The extensive research identifies the 12 pivotal \u2018rules\u2019, having the greatest impact on the dynamics between employees and their organisations. The rules lay the foundation of a future-ready and thriving work culture, helping HRs drive the most desirable outcomes of engagement \u2013 high commitment, effort, and inspiration.<br><br>The New Rules of Engagement research focuses on 5 key parameters: onboarding, recognition, talent mobility, deskless EX, and belonging. The industry experts shared multifaceted strategies, real-life success stories, and key measurable results, pertaining to the various ongoing and past initiatives that they implemented in their organisations, on the 5 key parameters.<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Elevate Employee Retention with Seamless Onboarding<\/h2>\n\n\n\n<p><em><strong>New hires decide if they feel at home at an organisation within the first 3 weeks.<\/strong><br><br><\/em>Onboarding is a sustained journey with multiple interactive touchpoints. Strategies that can help leverage these touchpoints to deliver a compelling onboarding experience include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Building \u2018Vision Statements\u2019, capturing new joiners\u2019 ambitions, skills, and goals. Measuring the realisation of this \u2018vision\u2019 through AI-driven solutions and enhancing outcomes through L&amp;D initiatives.<\/li>\n\n\n\n<li>Transforming \u2018Operations Managers\u2019 into \u2018People Managers\u2019, who are skilled at leadership and team mentoring, driving engagement effectively.<\/li>\n\n\n\n<li>Managerial discretionary awards to recognise new employees, strengthening belonging and minimising silos between tenured and new workforce.<\/li>\n\n\n\n<li>Designing induction programs like structured mentoring, culture decoding, EX score surveys and buddy programs for cultural integration.<\/li>\n\n\n\n<li>On-site projects, field visits, interactions with channel partners and knowledge sharing through business collaterals to enhance new hires\u2019 domain knowledge.<\/li>\n\n\n\n<li>Designing AI-led, visually-appealing training content, focused on managerial integration, performance management and role responsibilities.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Harness Recognition for Sustained Inspiration<\/h2>\n\n\n\n<p><em><strong>Employees who received a travel or experience reward are 5X more likely to be inspired than those who didn\u2019t.<br><\/strong><br><\/em>A thriving culture of recognition starts with \u2018us\u2019. Continual peer-to-peer recognition creates a strong ripple effect in an organisation, boosting motivation and performance. Strategies that can be pivotal are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recognising \u2018Resilience Stories\u2019 of top leadership, spotlighting how they overcome challenging times, to set benchmarks and inspire workforce.<\/li>\n\n\n\n<li>Theatre Workshops, Recognition Trees, Wall of Fame, and Recognition Weeks to symbolically build excitement around employee accomplishments.<\/li>\n\n\n\n<li>Coffee connects with top talent on their work life challenges and best practices followed, making them feel valued.<\/li>\n\n\n\n<li>Role modeling initiatives like \u2018I failed, I learned\u2019 and \u2018Fail fast, Fail forward\u2019, led by senior leadership to reinforce right behavioural practices.<\/li>\n\n\n\n<li>Appreciating \u2018Recognition Maximisers\u2019 \u2013 managers and peers giving the highest recognitions consistently.<\/li>\n\n\n\n<li>Recognising the right employee \u2018behaviours\u2019 before \u2018outcomes\u2019 to appreciate \u2018consistent performers\u2019 before \u2018one-off achievers\u2019, reinforcing the right work practices in an organisation.<\/li>\n\n\n\n<li>Enhancing the \u2018trophy value\u2019 of recognition by not treating it as a \u2018closed-door phenomenon\u2019. Spotlighting employees on social media and in cultural celebrations to acknowledge their accomplishments.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Foster Belonging for Meaningful Engagement<\/h2>\n\n\n\n<p><em><strong>While 85% of managers say they want to be equitable and inclusive, only half of employees rate their leaders as inclusive.<\/strong><br><br><\/em>Nurturing belonging involves cultivating DEI&amp;A, driving new-age upskilling, enabling career growth, facilitating advanced technology and more. Strategies that can aid in achieving these goals are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Allocating ESOPs to employees across the board, driving their \u2018ownership\u2019 in the organisation.<\/li>\n\n\n\n<li>Holistic Wellbeing Awareness Programs to help workforce improve their physical, mental, financial, and emotional wellness.<\/li>\n\n\n\n<li>Tech-powered inclusion advisors to turn managers into proficient DEI specialists through timely recognition nudges, guidance on rewards, team &amp; individual recognition cues and more.<\/li>\n\n\n\n<li>Cultural events, CSR initiatives, family celebrations and townhalls to drive purpose, community feeling, camaraderie and belonging.<\/li>\n\n\n\n<li>Employee grievance-resolution sessions, led by CHROs and HR leaders to address work life challenges instantly.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Build Futuristic Workplaces with Talent Mobility<\/h2>\n\n\n\n<p><em><strong>Employees who are confident their careers will advance as the organisation grows are 7X more likely to say they belong.<\/strong><br><br><\/em>In a talent-centric world, employees must be prepared for the future. Build thriving workplaces by empowering the workforce to take their career growth forward. Strategies that can be effective are:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Active industry partnerships with reputed institutions and B-schools to drive employee reskilling and upskilling.<\/li>\n\n\n\n<li>Incentivising employees through promotions for acquisition of new skills and adoption of cross-functional roles &amp; responsibilities.<\/li>\n\n\n\n<li>Building \u2018Capability Academies\u2019, powered by data insights that enable cross-functional talent fungibility and career progression.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Make Deskless Employees Feel Included<\/h2>\n\n\n\n<p><em><strong>80% of deskless employees have a work-connected electronic device, but only 34% report having received recognition on it.<\/strong><br><br><\/em>Deskless employees desire an equitable approach to their deskbound counterparts when it comes to engagement. Strategies that can help show these \u2018essential\u2019 deskless employees that their contributions are truly valued are:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On-site and virtual learning programs for remote and hybrid employees, driving their learning and development.<\/li>\n\n\n\n<li>Training people managers to establish on-ground connect with deskless employees through social inclusion initiatives like team recognitions, family day celebrations, cultural\/corporate events and more.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">The Evolving EX \u2013 Needed for Today and Tomorrow<\/h2>\n\n\n\n<p>The future of employee experience is exciting, dynamic, and brimming with potential. The roundtable discussion highlighted how modern-day organisations can tap into and lead this change by embracing emerging trends in onboarding, recognition, talent mobility, belonging and deskless EX. Digital transformation will be at the forefront to thrive in this evolving landscape \u2013 leading to sustained business success and keeping organisations ahead of competitors.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group  layout-columns-10 has-global-padding is-layout-constrained wp-container-core-group-is-layout-0b5f5b40 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-two-background-color has-background  has-dynamic-border-radius  layout-columns-4 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-645d8aa7 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);background-image:url(&#039;https:\/\/www.biworldwide.com\/en-in\/wp-content\/themes\/__custom--biw-block-theme\/patterns\/images\/image-64.jpg&#039;);background-size:cover;\">\n<h2 class=\"wp-block-heading\">Looking to build engagement and loyalty for your brand?<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a aria-expanded=\"false\" aria-haspopup=\"dialog\" href=\"#\" modal-id=\"header-lead-gen\" role=\"button\" tabindex=\"0\" class=\"wp-block-button__link wp-element-button modal-trigger core-button-trigger\">Let&#8217;s talk<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Stay ahead in the competitive talent landscape with strategies in onboarding, recognition, talent mobility, belonging, and deskless EX. Learn how these insights can shape a future-ready employee experience that drives performance and business success.<\/p>\n","protected":false},"author":48,"featured_media":832,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"associated_experts":[],"featured_image_focal_point":{"x":0.5,"y":0.5},"footnotes":""},"content-topic":[57],"problem-space":[44],"class_list":["post-831","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-topic-new-rules-of-engagement-research","problem-space-employee-engagement"],"featured_media_global":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Future of Employee Experience: How Organisations can Re-energise Engagement Pathways - India (English)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.biworldwide.com\/en-in\/our-work\/blog\/the-future-of-employee-experience-how-organisations-can-re-energise-engagement-pathways\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Future of Employee Experience: How Organisations can Re-energise Engagement Pathways - India (English)\" \/>\n<meta property=\"og:description\" content=\"Stay ahead in the competitive talent landscape with strategies in onboarding, recognition, talent mobility, belonging, and deskless EX. 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