{"id":2062,"date":"2025-05-21T16:23:51","date_gmt":"2025-05-21T08:23:51","guid":{"rendered":"https:\/\/www.biworldwide.com\/en-ph\/?post_type=case-study&p=2062"},"modified":"2025-05-21T16:57:49","modified_gmt":"2025-05-21T08:57:49","slug":"inspiring-brand-advocacy","status":"publish","type":"case-study","link":"https:\/\/www.biworldwide.com\/en-ph\/our-work\/case-study\/inspiring-brand-advocacy\/","title":{"rendered":"Inspiring Brand Advocacy"},"content":{"rendered":"
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Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t
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\n\t\t\t\tInspiring Brand Advocacy\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t
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How a Financial Services Firm Revolutionised Recognition Across the Globe<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

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\"A<\/figure>\n\n\n\n
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EXECUTIVE SUMMARY<\/h2>\n\n\n\n

A leading financial services firm headquartered in Singapore, committed to becoming the foremost digital bank worldwide, partnered with BI WORLDWIDE to launch its first formal global recognition programme. Using the DayMaker recognition platform, the initiative included peer-to-peer digital recognition, e-nominations and marketplace rewards.
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Key Snapshots<\/h2>\n<\/div>\n\n\n\n
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81%<\/h3>\n\n\n\n

participation rate in year one<\/p>\n<\/div>\n\n\n\n

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91%<\/h3>\n\n\n\n

participation rate in year two<\/p>\n<\/div>\n\n\n\n

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43K<\/h3>\n\n\n\n

participants across 18 countries<\/p>\n<\/div>\n\n\n\n

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The Situation<\/h2>\n\n\n\n

Ensuring consistent recognition in a global organisation<\/strong><\/p>\n\n\n\n

A prominent financial services firm headquartered in Singapore aspired to establish itself as the foremost digital bank globally. Despite this commitment, the firm lacked a formal global recognition programme. The only existing initiative, a Spot Award, was inconsistently implemented. Participating was also too tedious, which hindered the employee experience.<\/p>\n\n\n\n

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The Challenge<\/h2>\n\n\n\n

Implementing a unified, digital recognition system<\/strong><\/p>\n\n\n\n

The firm needed a comprehensive, automated recognition system that could be deployed across its global operations. The main challenge involved designing and launching a programme that was able to engage 43,000+ employees across 18 countries, while still ensuring consistency and compliance.<\/p>\n\n\n\n

Additionally, HR committed to a launch by the end of Q3, but BI WORLDWIDE was only brought in near the end of Q2. This tight timeline required collaborative efforts from multiple teams across the globe to meet the ambitious deadline.<\/p>\n<\/div>\n\n\n\n

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The Solution<\/h2>\n\n\n\n

Reimagining employee recognition<\/strong><\/p>\n\n\n\n

BI WORLDWIDE customised its recognition solution according to the specific needs of the firm, featuring three key components:<\/p>\n\n\n\n