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Customer Loyalty & Lifecycle Marketing

Successful loyalty marketing requires a truly unique point of view. We focus on driving desired behaviors, optimizing each phase and cultivating real emotional loyalty — no matter what lifecycle stage your customers are in.

Customer Engagement l BI WORLDWDE

We transform loyalty into lifecycle optimization.

  • Acquire Customers


    Awareness. Consideration. Trial. Start sowing critical seeds of loyalty.

  • Develop Customers


    Continuity. Onboarding. Growth. Drive the desired behaviors of your most profitable customers.

  • Retain Customers


    Cultivation. Recognition. Retention. Migrate from transactions to relationships.

  • Amplify Customers


    Affinity. Collaboration. Advocacy. Facilitate social engagement and advocacy.

We’re with your customers every step of the way.

BI WORLDWIDE (BIW) pushes loyalty to the next level. Our audience-smart, living programs evolve as they engage. They grow as your audience grows. They deliver measurable results quickly. And all of our industry-leading lifecycle marketing platforms are built around the science-backed principles of behavioral economics.

Let’s work together to identify unique touch-points that drive behavior and increase engagement like never before.

Loyalty solutions that work


Quantum360 is a state-of-the-art loyalty marketing platform that drives sales through consistent, innovative engagement.

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Engage your Customers with Interactive Promotions Solutions

Interactive Promotions

When customers participate in branded games, sweepstakes and contests, your brand is the winner.

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Learn about Customer Loyalty Marketing Solutions

Block Unlock

Block Unlock® is a gamified system designed to drive engagement, lifecycle progression and behavior change.

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Engage Customers with Branded Merchandise

Branded Merchandise

Efficient marketing boils down to cost per impression. Branded merchandise puts more eyes on your brand with less financial investment.

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Looking for more? See all of our research on customer engagement.

The best way to get started is to get in touch.

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Contact us to Engage your Customers