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Driving Employee Participation in a Health and Wellness Reward Program

Aug 26, 2014

How applied behavioral science drove participation in a new health and wellness program by implementing a personal and team goal-setting challenge.

Employee Wellness Program

Overview

Situation

BI WORLDWIDE applied behavioral science to drive participation in a new health and wellness program by implementing a personal and team goal-setting challenge. Participation exceeded expectations, as 99% of participants reached the desired status, providing a wonderful case study for this health insurer to market to their customers.

Challenge

• Improve awareness and drive participation in an employee wellness rewards program

• Increase participation, especially among employees with low- and medium- participation levels • Get at least 50% of the audience to achieve Silver status in the program

• Utilize program results for case studies promoting the program to large employers

Solution

• Scavenger hunt promotion and weekly rewards drawing to drive awareness of the program

• Individual and team challenges to set goals, use the program, and improve their baseline status for participation

• Custom communications campaign including emails and a team tracking tool to generate competition

Results

• 81% participation rate in campaign

• 99% of those that participated achieved Silver status

• 33% of participants submitted at least one change in status level of plan

• 47% followed through on submissions for the scavenger hunt prizes

• Winning team earned $4,550 for charity