{"id":3461,"date":"2025-05-16T09:48:29","date_gmt":"2025-05-16T08:48:29","guid":{"rendered":"https:\/\/www.biworldwide.com\/eu\/?post_type=case-study&#038;p=3461"},"modified":"2025-10-15T16:36:25","modified_gmt":"2025-10-15T15:36:25","slug":"unifying-recognition-to-create-a-culture-of-shared-values","status":"publish","type":"case-study","link":"https:\/\/www.biworldwide.com\/eu\/our-work\/case-study\/unifying-recognition-to-create-a-culture-of-shared-values\/","title":{"rendered":"Unifying recognition to create a culture of shared values"},"content":{"rendered":"<div class=\" has-content-align-left has-overlay has-overlay--dark alignwide wp-block-biw-block-theme-hero\">\n\t<div class=\"biw-hero__grid\">\n\t\t\t\t\t<div class=\"biw-hero__breadcrumbs\">\n\t\t\t\t<div id=\"breadcrumbs\" class=\"breadcrumb-nav__wrapper\"><span class=\"breadcrumb-nav\"><span><a href=\"https:\/\/www.biworldwide.com\/eu\/\">Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"biw-hero__media has-dynamic-border-radius\">\n\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__overlay overlay-dark\"><\/div>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/05\/New-homepage-hero-template-file-1728x1080px-8.png\" alt=\"\" class=\"biw-hero__bg-image\" style=\"object-position: 76% 93%;\">\t\t\t<\/div>\n\t\t\t\t<div class=\"biw-hero__content\">\n\t\t\t\t\t\t<h1 class=\"biw-hero__title\" style=\"line-height: 1.2\">\n\t\t\t\tUnified by recognition \t\t\t<\/h1>\n\t\t\t\t\t\t\t<h2 class=\"biw-hero__subtitle\">\n\t\t\t\t\tHow The Watches of Switzerland Group fostered a culture of shared values\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__text\">\n\t\t\t\t\t\n\n<div class=\"wp-block-button is-style-fill\"><a aria-controls=\"modal-header-lead-gen\" role=\"button\" class=\"wp-block-button__link wp-element-button modal-trigger core-button-trigger\" href=\"#\">Let&#8217;s talk<\/a><\/div>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">The challenge  <\/h2>\n\n\n\n<p>The Watches of Switzerland Group consider all their people to be special, regardless of the role they hold.<\/p>\n\n\n\n<p>They believe that despite being in different buildings, the Head Office and retail teams have a joint responsibility to serve customers and are equally important when it comes to ensuring the customer is delighted with the experience they have.&nbsp;<\/p>\n\n\n\n<p>This is why it was so important to them that all colleagues, regardless of position, should have access to the same opportunities for recognition.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<h2 class=\"wp-block-heading\">The solution<\/h2>\n\n\n\n<p>Supported by BI WORLDWIDE and recognition and reward platform, their recognition programme, Vibe, was designed to foster a unified culture across the business based on shared values. Now in its 10th year the programme has been expanded and offers their colleagues access to a number of programmes including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recognition with and without awards<\/li>\n\n\n\n<li>Celebration moments<\/li>\n\n\n\n<li>Nominations<\/li>\n\n\n\n<li>Service anniversaries<\/li>\n\n\n\n<li>Brand incentives<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<h2 class=\"wp-block-heading\">The impact<\/h2>\n\n\n\n<p>This shared recognition culture has proven to be very effective. In the last 12 months:<\/p>\n\n\n\n<div class=\"wp-block-group alignfull  layout-columns-10 has-global-padding is-layout-constrained wp-container-core-group-is-layout-9bc0b90a wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group  layout-columns-10 has-global-padding is-layout-constrained wp-container-core-group-is-layout-0b5f5b40 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-text-align-center is-layout-grid wp-container-core-group-is-layout-ef442fb0 wp-block-group-is-layout-grid\">\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-81423f52 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-action-dark-color has-text-color has-link-color has-impact-font-size  has-text-wrap-no-wrap wp-elements-a49d5c3a0134f256f70bb88e7645fadb\">10%<\/h3>\n\n\n\n<p class=\"has-text-align-center  has-text-wrap-balance\">On average 10% of recognitions given by the retail team were awarded to a colleague working for a different brand.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-81423f52 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-action-dark-color has-text-color has-link-color has-impact-font-size  has-text-wrap-no-wrap wp-elements-7aadaeb36790f8560064f70d2815d1b2\">40%<\/h3>\n\n\n\n<p>40% of all recognitions sent were to someone in a separate part of the business (Head Office\/retail teams\/brands).<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-81423f52 wp-block-group-is-layout-flex\">\n<h3 class=\"wp-block-heading has-action-dark-color has-text-color has-link-color has-impact-font-size  has-text-wrap-no-wrap wp-elements-50b6873144f0aec37f557c8ab469a007\">65%<\/h3>\n\n\n\n<p class=\"has-text-align-center  has-text-wrap-balance\">65% of Head Office staff recognitions were awarded to retail staff.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<blockquote class=\"wp-block-quote has-text-align-center is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n\n\n\n<p class=\"is-style-intro-large-text is-style-intro-large-text--1\">&#8220;<strong>Brands that sell through the channel should explore holistic programmes that close the gap between head office\/internal employees and those in the channel<\/strong>&#8221; <\/p>\n<\/blockquote>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<div class=\"wp-block-group  layout-columns-10 has-global-padding is-layout-constrained wp-container-core-group-is-layout-0b5f5b40 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-two-background-color has-background  has-dynamic-border-radius  layout-columns-4 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-645d8aa7 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);background-image:url(&#039;https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/03\/CTA7.png&#039;);background-position:36% 56.00000000000001%;background-size:cover;\">\n<h2 class=\"wp-block-heading has-xxl-font-size\">Talk to us about your recognition programme<\/h2>\n\n\n\n<p>Want to find out how BI WORLDWIDE can support you in creating a unified workplace culture, get in touch today.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-fill\"><a aria-controls=\"modal-header-lead-gen\" aria-haspopup=\"dialog\" href=\"#\" modal-id=\"header-lead-gen\" role=\"button\" tabindex=\"0\" class=\"wp-block-button__link wp-element-button modal-trigger core-button-trigger\">Let&#8217;s talk<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Learn how The Watches of Switzerland Group fostered a culture of shared values using a unified recognition programme.<\/p>\n","protected":false},"featured_media":3462,"template":"","meta":{"case_study_logo":0,"unique_title":"","unique_cta":"","featured_image_focal_point":{"x":0.76,"y":0.88},"footnotes":""},"content-topic":[43,45,47],"problem-space":[63,51,52],"wf_case-study_folders":[],"class_list":["post-3461","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","content-topic-incentives-and-rewards","content-topic-loyalty-and-retention","content-topic-recognition-and-motivation","problem-space-channel-performance","problem-space-employee-engagement","problem-space-sales-team-motivation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Unifying recognition to create a culture of shared values<\/title>\n<meta name=\"description\" content=\"Learn how The Watches of Switzerland Group fostered a culture of shared values using a unified recognition programme.\" \/>\n<meta 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