{"id":2525,"date":"2023-02-01T11:30:47","date_gmt":"2023-02-01T11:30:47","guid":{"rendered":"https:\/\/www.biworldwide.com\/eu\/?p=2525"},"modified":"2025-04-08T13:51:26","modified_gmt":"2025-04-08T12:51:26","slug":"recognition-due-a-service","status":"publish","type":"post","link":"https:\/\/www.biworldwide.com\/eu\/our-work\/blog\/recognition-due-a-service\/","title":{"rendered":"Why you should prioritise feedback for reward and recognition success"},"content":{"rendered":"<div class=\" has-content-align-left has-overlay has-overlay--dark alignwide wp-block-biw-block-theme-hero\">\n\t<div class=\"biw-hero__grid\">\n\t\t\t\t\t<div class=\"biw-hero__breadcrumbs\">\n\t\t\t\t<div id=\"breadcrumbs\" class=\"breadcrumb-nav__wrapper\"><span class=\"breadcrumb-nav\"><span><a href=\"https:\/\/www.biworldwide.com\/eu\/\">Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"biw-hero__media has-dynamic-border-radius\">\n\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__overlay overlay-dark\"><\/div>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.biworldwide.com\/eu\/wp-content\/uploads\/sites\/16\/2025\/02\/55.png\" alt=\"\" class=\"biw-hero__bg-image\" style=\"object-position: 50% 50%;\">\t\t\t<\/div>\n\t\t\t\t<div class=\"biw-hero__content\">\n\t\t\t\t\t\t<h1 class=\"biw-hero__title\" style=\"line-height: 1.2\">\n\t\t\t\tWhy you should prioritise feedback for reward and recognition success\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__text\">\n\t\t\t\t\t\n\n<p>Servicing technology or machinery is path of the course, ask any car owner or tech enthusiast, but do you do the same with your HR solutions? It might be time to review your recognition platform.<\/p>\n\n\n\n<p>Read on to find out the benefits and steps to giving your recognition solution the once over.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>Any car owner will be familiar with regular MOT and service schedules. It\u2019s this process that maintains the vehicle\u2019s safety and performance and extends its lifespan and enjoyment.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Do you apply the same rigour to your&nbsp;recognition strategy?&nbsp;<\/h2>\n\n\n\n<p>With an established employee recognition programme, it\u2019s quite easy to think it\u2019s ticking along nicely, but does your offering still inspire and motivate your employees? Is it up to date with the&nbsp;<a href=\"https:\/\/info.biworldwide.com\/EE-Shaping-the-future-megatrends-report?utm_source=Webiste&amp;utm_medium=Banner&amp;utm_campaign=Shaping+the+Future+EE+Report&amp;utm_content=Report\">latest culture, trends and developments<\/a>? Are your objectives for the programme the same as they once were?&nbsp;&nbsp;<\/p>\n\n\n\n<p>Now, one thing we know is that change is constant. Expectations have grown and attention spans have become shorter. The demand for instant gratification has increased. Your employees access information on-demand and on-the-go and expect communication to be equally as fast and fluid.&nbsp;<\/p>\n\n\n\n<p>However, maintaining operational excellence requires balance. Any change or update to your employee recognition programme needs careful consideration. Are you making changes for change&#8217;s sake or for the better? It\u2019s crucial to keep your programme fresh and engaging whilst at the same time not overwhelming or confusing.&nbsp;<\/p>\n\n\n\n<p>Whilst annual reviews have benefit, evaluation and feedback needs to take place continually.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Feedback&nbsp;is the most&nbsp;<a href=\"https:\/\/info.biworldwide.com\/EE-Shaping-the-future-megatrends-report?utm_source=Webiste&amp;utm_medium=Banner&amp;utm_campaign=Shaping+the+Future+EE+Report&amp;utm_content=Report\">powerful tool in your toolbox!&nbsp;<\/a><\/h2>\n\n\n\n<p>Analytics are an invaluable source of information and, given focus and attention, an effective and important method of constant feedback. They improve transparency and provide real-time data and reporting of activity within your business. Analytics enable you to focus on the behaviour, not the person. They let you track activity and use data insights to monitor trends and patterns, make comparisons, and review benchmarks.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Taking the time to analyse enables you to identify programme strengths and weaknesses. It helps to focus on areas for improvement, make small adjustments and tweaks, evaluating along the way to see their impact and readjust again where necessary.&nbsp;&nbsp;<\/p>\n\n\n\n<p>However, it\u2019s easy to think we know how a programme is performing with insights such as analytics alone, but when contemplating larger programme updates and working with global audiences, the addition of feedback is highly powerful. Focus groups, surveys and polls play a vital role in truly understanding what\u2019s going on beneath the surface and delving into the cause of the results.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Gaining feedback can benefit your recognition programme ten-fold. Not only does feedback provide evidence and reason which can be evaluated and addressed to improve your recognition programme but considered in a timely manner it will also demonstrate to your audience that you\u2019re actively listening and that their opinions are valued. Collaboration is key &#8211;&nbsp;challenge, rally and support your people and you\u2019ll be struck by the results.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Quantitative and qualitative research methods combined are a winning formula.&nbsp; When evaluating, it\u2019s crucial to \u2018own the feedback\u2019; this always provides you with an opportunity for growth. Feedback may be helpful information or constructive criticism. No matter which, use this to evaluate and prepare specific and realistic adjustments to improve current and future actions and behaviours in line with your company objectives.&nbsp;<\/p>\n\n\n\n<p>At&nbsp;<strong>BI WORLDWIDE<\/strong>, we introduce our research-based revolutionary strategies to continuously review and evaluate recognition programmes to maximise engagement and return on objectives.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Immediately following launch, our programmes continue in \u2018hypercare\u2019 for a period of months where the account and implementation teams remain heavily involved to ensure no stone is left unturned and any growing pains are addressed. We also employ our\u00a0<a href=\"https:\/\/www.biworldwide.com\/eu\/the-new-rules-of-engagement\/\"><strong>12 rules\u00a0of engagement<\/strong><\/a>, creating an idiosyncratic fit between participants, programme and company. Through this, our programmes appeal at an individual level, highly motivate and invigorate the audience, and build confidence.\u00a0\u00a0<\/p>\n\n\n\n<p>Our team of in-house analysts produce real-time reports for constant review. We encourage global programme champions or spokespeople who act as \u2018soldiers on the ground\u2019, supporting the recognition programme and providing invaluable ad-hoc and formulated feedback regularly. Additionally, we survey and interview programme participants at different levels and regions to gain first-hand feedback from the \u2018troops\u2019. This, along with our own and\u00a0academic research and benchmarking studies, ensures that all aspects of a recognition programme are constantly reviewed to remain successful, focus on the company\u2019s goals, and exceed expectations.\u00a0<\/p>\n\n\n\n<p>So, if you haven\u2019t booked your programme in for a service, maybe now\u2019s the time to get it scheduled?&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">How we can&nbsp;help!<\/h2>\n\n\n\n<p>If you need to review your strategy but not sure where to start a conversation can help. If you\u2019re looking for an effective reward and recognition solution&nbsp;that suits your employees and is in line with your business goals, we\u2019d love to help!<\/p>\n\n\n\n<div class=\"wp-block-group  layout-columns-10 has-global-padding is-layout-constrained wp-container-core-group-is-layout-0b5f5b40 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-two-background-color has-background  has-dynamic-border-radius  layout-columns-4 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-645d8aa7 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);background-image:url(&#039;https:\/\/www.biworldwide.com\/eu\/wp-content\/uploads\/sites\/16\/2025\/03\/CTA1.png&#039;);background-position:50% 50%;background-size:cover;\">\n<h2 class=\"wp-block-heading\">Want to know more?<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-fill\"><a aria-controls=\"modal-header-lead-gen\" aria-haspopup=\"dialog\" href=\"#\" modal-id=\"header-lead-gen\" role=\"button\" tabindex=\"0\" class=\"wp-block-button__link wp-element-button modal-trigger core-button-trigger\">Let&#8217;s talk<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Servicing technology or machinery is path of the course, ask any car owner or tech enthusiast, but do you do the same with your HR solutions? It might be time to review your recognition platform.<\/p>\n<p>Read on to find out the benefits and steps to giving your recognition solution the once over.<\/p>\n","protected":false},"author":18,"featured_media":1668,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"associated_experts":[],"featured_image_focal_point":{"x":0.5,"y":0.5},"footnotes":""},"content-topic":[],"problem-space":[],"wf_post_folders":[],"class_list":["post-2525","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"featured_media_global":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why you should prioritise feedback for reward and recognition success<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.biworldwide.com\/eu\/our-work\/blog\/recognition-due-a-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why you should prioritise feedback for reward and recognition success\" \/>\n<meta property=\"og:description\" content=\"Servicing technology or machinery is path of the course, ask any car owner or tech enthusiast, but do you do the same with your HR solutions? 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