{"id":1017,"date":"2023-05-01T09:14:20","date_gmt":"2023-05-01T09:14:20","guid":{"rendered":"https:\/\/www.biworldwide.com\/uk\/?p=1017"},"modified":"2025-12-02T10:06:26","modified_gmt":"2025-12-02T10:06:26","slug":"celebrate-moments-that-matter-ibms-story","status":"publish","type":"post","link":"https:\/\/www.biworldwide.com\/uk\/our-work\/blog\/celebrate-moments-that-matter-ibms-story\/","title":{"rendered":"Celebrating moments that matter | IBM&#8217;s Story"},"content":{"rendered":"<div class=\" has-content-align-left has-overlay has-overlay--dark alignwide wp-block-biw-block-theme-hero\">\n\t<div class=\"biw-hero__grid\">\n\t\t\t\t\t<div class=\"biw-hero__breadcrumbs\">\n\t\t\t\t<div id=\"breadcrumbs\" class=\"breadcrumb-nav__wrapper\"><span class=\"breadcrumb-nav\"><span><a href=\"https:\/\/www.biworldwide.com\/uk\/\">Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"biw-hero__media has-dynamic-border-radius\">\n\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__overlay overlay-dark\"><\/div>\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/02\/41.png\" class=\"biw-hero__bg-image\" alt=\"\" style=\"object-position: 50% 50%;\" srcset=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/02\/41.png 1024w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/02\/41-300x150.png 300w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/02\/41-768x384.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"biw-hero__content\">\n\t\t\t\t\t\t<h1 class=\"biw-hero__title\" style=\"line-height: 1.2\">\n\t\t\t\tCelebrating moments that matter | IBM&#8217;s Story\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__text\">\n\t\t\t\t\t\n\n<p>Most companies celebrate work anniversaries, but what about all the other moments that are worthy of a celebration?<\/p>\n\n\n\n<p>Here&#8217;s IBM&#8217;s story of how it\u2019s evolved to recognise the whole employee.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>It\u2019s traditional to celebrate&nbsp;<a href=\"https:\/\/www.biworldwide.com\/uk\/employee-recognition-and-reward-programmes\/employee-service-awards\/\" target=\"_blank\" rel=\"noreferrer noopener\">service anniversaries<\/a>. In the past, companies formally congratulated employees on their 5-year milestone and then celebrated key work anniversaries after that \u201410 years, 20 years and so on. With employees making more frequent job changes, first- and third-year celebrations have become more common, and, in some industries, even first- and sixth-month anniversaries receive deserved recognition. But what about all the other celebrations in employees\u2019 lives?&nbsp;<a href=\"https:\/\/www.biworldwide.com\/uk\/our-work\/blog\/employee-engagement\/5-things-to-consider-when-designing-a-Service-Anniversary\/\" target=\"_blank\" rel=\"noreferrer noopener\">How are we recognising<\/a>&nbsp;those key moments that happen in both their work and personal journeys?<\/p>\n\n\n\n<p>The lines between work and personal life have blurred, with many of us working from home and giving our co-workers glimpses of our pets, children and dining rooms that double as desks. Those lines continue to intersect as many companies have a work from anywhere policy or an established hybrid model. And when we\u2019re not together, it can become more difficult to stay connected and feel inspired.<\/p>\n\n\n\n<p><strong>We know from BI WORLDWIDE\u2019s New Rules of Engagement\u00ae 2022 research that milestone award recipients feel more belonging and commitment.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"845\" src=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/image1jxod-1024x845.png\" alt=\"\" class=\"wp-image-1019\" srcset=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/image1jxod-1024x845.png 1024w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/image1jxod-300x248.png 300w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/image1jxod-768x634.png 768w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/image1jxod-1536x1267.png 1536w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/image1jxod.png 1869w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>The research also shows those who receive multiple types of recognition are happier, more engaged, committed and intensely performing.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"711\" src=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/ibm-milestone-blog-image-2-1024x711.png\" alt=\"\" class=\"wp-image-1020\" srcset=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/ibm-milestone-blog-image-2-1024x711.png 1024w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/ibm-milestone-blog-image-2-300x208.png 300w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/ibm-milestone-blog-image-2-768x533.png 768w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/ibm-milestone-blog-image-2-1536x1066.png 1536w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/01\/ibm-milestone-blog-image-2.png 1880w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>In addition to this research, IBM surveyed its employee audience to find out what more it could do to connect and recognise employees from around the world. It discovered a gap in that the traditional service anniversary shout-out was only part of the employee story. IBM leverages technology to enable digital celebrations for teammates and co-workers, but they found employees wanted the ability to recognise additional moments that matter. As a result, IBM took this feedback and considered how to expand the programme to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Integrateinto their existing recognition platform to make it easy to set up and deliver celebration moments<\/li>\n\n\n\n<li>Recommend names of colleagues worldwideto invite to share words of congratulations<\/li>\n\n\n\n<li>Include social channelsharing capabilities so employees could share their moment on LinkedIn, Facebook, Twitter and Instagram<\/li>\n\n\n\n<li>Create a celebratory timelineso employees have a roadmap of their journey<\/li>\n<\/ul>\n\n\n\n<p>This framework provides a modernised approach to both Years of Service and Celebrations, giving IBMers the choice to celebrate personal milestones such as birthdays, weddings or closing on a house, or special work-related milestones like onboarding or retirement.<\/p>\n\n\n\n<p>Though this is a new approach, IBMers around the globe are busy connecting and high-fiving! They\u2019ve already launched 34,000 social pages with 164,000 total contributions. As a result of the evolution of its Years of Service and Celebrations programmes, IBM has seen a 5% increase in their net promoter score.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p><strong>Both the research and IBM\u2019s celebrations show that recognising the whole employee&nbsp;by highlighting key moments in their work and life journeys is making a difference. To hear the whole story, listen to&nbsp;<a href=\"https:\/\/www.biworldwide.com\/uk\/biworldwide-research-materials\/thought-leadership\/Webinar-celebrating-moments-that-matter\/\">our webinar<\/a>&nbsp;in partnership with IBM on the moments that matter.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group  layout-columns-10 has-global-padding is-layout-constrained wp-container-core-group-is-layout-0b5f5b40 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-two-background-color has-background  has-dynamic-border-radius  layout-columns-4 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-645d8aa7 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);background-image:url(&#039;https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/03\/CTA1.png&#039;);background-position:50% 50%;background-size:cover;\">\n<h2 class=\"wp-block-heading\">Want to know more?<\/h2>\n\n\n\n<p>Learn more about BI WORLDWIDE\u2018s approach by talking to us today.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-fill\"><a aria-controls=\"modal-header-lead-gen\" aria-haspopup=\"dialog\" href=\"#\" modal-id=\"header-lead-gen\" role=\"button\" tabindex=\"0\" class=\"wp-block-button__link wp-element-button modal-trigger core-button-trigger\">Let&#8217;s talk<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Most companies celebrate work anniversaries, but what about all the other moments that are worthy of a celebration?<\/p>\n<p>Read IBM&#8217;s story of how it\u2019s evolved to recognise the whole employee.<\/p>\n","protected":false},"author":18,"featured_media":1457,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"associated_experts":[],"featured_image_focal_point":{"x":0.5,"y":0.5},"footnotes":""},"content-topic":[],"problem-space":[],"wf_post_folders":[21],"class_list":["post-1017","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"featured_media_global":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Celebrating moments that matter | IBM&#039;s Story<\/title>\n<meta name=\"description\" content=\"Most companies celebrate work anniversaries, but what about all the other moments that are worthy of a celebration? 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