{"id":864,"date":"2024-06-02T12:00:26","date_gmt":"2024-06-02T12:00:26","guid":{"rendered":"https:\/\/www.biworldwide.com\/uk\/?p=864"},"modified":"2025-12-02T09:59:28","modified_gmt":"2025-12-02T09:59:28","slug":"the-vital-role-of-event-organiser-wellbeing","status":"publish","type":"post","link":"https:\/\/www.biworldwide.com\/uk\/our-work\/blog\/the-vital-role-of-event-organiser-wellbeing\/","title":{"rendered":"Thriving events: The vital role of organiser wellbeing in success"},"content":{"rendered":"<div class=\" has-content-align-left has-overlay has-overlay--light alignwide wp-block-biw-block-theme-hero\">\n\t<div class=\"biw-hero__grid\">\n\t\t\t\t\t<div class=\"biw-hero__breadcrumbs\">\n\t\t\t\t<div id=\"breadcrumbs\" class=\"breadcrumb-nav__wrapper\"><span class=\"breadcrumb-nav\"><span><a href=\"https:\/\/www.biworldwide.com\/uk\/\">Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<div class=\"biw-hero__media has-dynamic-border-radius\">\n\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__overlay overlay-light\"><\/div>\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2024\/06\/Blog-share-images-7.png\" class=\"biw-hero__bg-image\" alt=\"\" style=\"object-position: 50% 50%;\" srcset=\"https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2024\/06\/Blog-share-images-7.png 1024w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2024\/06\/Blog-share-images-7-300x150.png 300w, https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2024\/06\/Blog-share-images-7-768x384.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t<\/div>\n\t\t\t\t<div class=\"biw-hero__content\">\n\t\t\t\t\t\t<h1 class=\"biw-hero__title\" style=\"line-height: 1.2\">\n\t\t\t\tThriving events: The vital role of organiser wellbeing in success\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<div class=\"biw-hero__text\">\n\t\t\t\t\t\n\n<p>At BI WORLDWIDE, we understand that when our event teams thrive, so do&nbsp;our&nbsp;<a href=\"https:\/\/www.biworldwide.com\/uk\/corporate-events\/meetings-and-conferences\/\" target=\"_blank\" rel=\"noreferrer noopener\">events<\/a>.&nbsp;Read how&nbsp;we\u2019re&nbsp;prioritising&nbsp;team&nbsp;wellbeing&nbsp;so they can&nbsp;create&nbsp;moments of inspiration and impact&nbsp;for our clients and their delegates.&nbsp;<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>In the dynamic world of events, success&nbsp;isn\u2019t&nbsp;just about&nbsp;logistics&nbsp;and content\u2014it\u2019s&nbsp;about the wellbeing of everyone involved. Welcome to a journey where&nbsp;organiser&nbsp;vitality and attendee satisfaction intersect, creating extraordinary experiences.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">The Crucial Role of Wellbeing in Successful Events<\/h2>\n\n\n\n<p>Wellbeing isn\u2019t just a buzzword; it\u2019s the lynchpin of successful events.<\/p>\n\n\n\n<p>The event team\u2019s wellbeing has a ripple effect and can directly impact the success of the events we create. When our event teams flourish, they foster an environment in which attendees can also flourish. Attendee satisfaction isn\u2019t solely about the event content\u2014it\u2019s about feeling valued, heard, and cared for.&nbsp;&nbsp;<\/p>\n\n\n\n<p>That\u2019s why our investment in the wellness of our teams pays dividends. When our team members arrive \u2018live\u2019 at events, they\u2019re energised, focused, ready to exceed expectations and elevate an event from ordinary to extraordinary.&nbsp;<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">The Impact of Stress on Event Organisers<\/h2>\n\n\n\n<p>When&nbsp;event organisers&nbsp;experience poor wellbeing, it&nbsp;can&nbsp;affect their concentration, effort, and&nbsp;ability to deliver excellent customer service.&nbsp;According to a study by the World Scholarship Vault, event organisers\u2019 stress levels have reached new highs, making it one of the top five most stressful jobs in the world for 2023. The repercussions of the COVID-19 pandemic have further escalated stress levels, resulting in increased pressure. NICE reports that 3.7 million working days are lost each year in the UK due to work-related stress, anxiety, and depression, costing \u00a328.3 billion annually. For event organisers, managing stress becomes not only a health-related concern but also a fundamental operational issue.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">The Connection Between Employee Happiness and Customer Satisfaction<br><\/h2>\n\n\n\n<p>The adage \u201chappy employee, happy customer\u201d holds true, especially when&nbsp;those&nbsp;employees strive to deliver memorable and motivational events. Harvard Business Review found that each one-star improvement in Glassdoor company rating predicted a 3.2-point increase in customer satisfaction according to the American Customer Satisfaction Index (ACSI).&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Our Commitment to Employee Wellbeing<\/h2>\n\n\n\n<p>At BI WORLDWIDE, we focus on our teams so they can focus on you! We\u2019re proud of the investment we make in our people with benefits that support all facets of their wellness, so when it\u2019s time for the event to start they\u2019re charged up and ready to deliver.\u202f&nbsp;<\/p>\n\n\n\n<p>Onsite, we partner with clients and suppliers, fostering great working relationships with everyone involved in executing an event. Team schedules are meticulously planned to guarantee optimal delivery levels. Considerations such as defined breaks for lunches and breakfasts in a crew-only space, ensuring early starts lead to early finishes, and late nights involve later starts, are all factored in to maintain balance. Much as we do for our delegates, we ensure staff have healthy meal options available and snacks to sustain energy levels throughout the event. Upon arrival, our team members find a \u201ccrew wellness kit\u201d in their rooms, providing products to support immunity, combat jet lag, improve sleep, and manage stress. Our teams matter to us, and this small effort helps them recover equilibrium before starting their on-site roles.&nbsp;<\/p>\n\n\n\n<p>To handle the unexpected, we have contingency plans in&nbsp;place. As well as our comprehensive planning processes which include critical document production such as risk assessments and health and safety audits, our team members back in the UK are proactively supporting our teams with regular check-ins aimed at reducing stress and anxiety and are on standby to provide virtual assistance whenever needed to ensure&nbsp;the wellbeing of our delegates and event teams.&nbsp;<\/p>\n\n\n\n<p>Post-event, once feet are back on the ground, our TOIL (time off in lieu) and flexible working policies ensure our team have time to fully recover before they jump into their next project.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading  has-gradient-fill has-gradient-fill-orange\">Energised teams, extraordinary events<\/h2>\n\n\n\n<p class=\"has-text-align-left\">At BI WORLDWIDE, we live and breathe our belief in the&nbsp;<a href=\"https:\/\/www.biworldwide.com\/uk\/corporate-events\/meetings-and-conferences\/\">power of events<\/a>&nbsp;when it comes to inspiring people and delivering ROI for our clients.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Event team and attendee wellbeing converge around a shared purpose: creating exceptional experiences.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Whilst the attendees may not see the behind-the-scenes efforts, nor should they, they should FEEL the difference of a happy team. Our commitment to wellbeing isn\u2019t just about ticking boxes, it\u2019s about creating a positive ecosystem. When our teams thrive, they deliver exceptional experiences. And those experiences, in turn, leave a lasting impact on our client\u2019s attendees. It\u2019s a virtuous cycle\u2014one that we know begins with the wellbeing of our people.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group  layout-columns-10 has-global-padding is-layout-constrained wp-container-core-group-is-layout-0b5f5b40 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-base-two-background-color has-background  has-dynamic-border-radius  layout-columns-4 has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-645d8aa7 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60);background-image:url(&#039;https:\/\/www.biworldwide.com\/uk\/wp-content\/uploads\/sites\/16\/2025\/03\/CTA1.png&#039;);background-position:50% 50%;background-size:cover;\">\n<h2 class=\"wp-block-heading\">Learn more about our approach to inspirational events<\/h2>\n\n\n\n<p>Check out our latest<a href=\"https:\/\/www.biworldwide.com\/uk\/resources\/\"> thought leadership<\/a> or&nbsp;get in touch&nbsp;to speak to a member of our team.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary-fill\"><a aria-controls=\"modal-header-lead-gen\" aria-haspopup=\"dialog\" href=\"#\" modal-id=\"header-lead-gen\" role=\"button\" tabindex=\"0\" class=\"wp-block-button__link wp-element-button modal-trigger core-button-trigger\">Let&#8217;s talk<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>At BI WORLDWIDE, we understand that when our event teams thrive, so do\u00a0our\u00a0events.\u00a0Read how\u00a0we\u2019re\u00a0prioritising\u00a0team\u00a0wellbeing\u00a0so they can\u00a0create\u00a0moments of inspiration and impact\u00a0for our clients and their delegates.<\/p>\n","protected":false},"author":18,"featured_media":1616,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"associated_experts":[],"featured_image_focal_point":{"x":0.5,"y":0.5},"footnotes":""},"content-topic":[72],"problem-space":[],"wf_post_folders":[22],"class_list":["post-864","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","content-topic-meetings-and-events"],"featured_media_global":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Thriving events: The vital role of organiser wellbeing in success<\/title>\n<meta name=\"description\" content=\"In the dynamic world of events, success isn\u2019t just about logistics and content. 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