{"id":1632,"date":"2025-04-09T12:25:12","date_gmt":"2025-04-09T04:25:12","guid":{"rendered":"https:\/\/www.biworldwide.com\/vn-vn\/?post_type=case-study&p=1632"},"modified":"2025-06-11T15:06:18","modified_gmt":"2025-06-11T07:06:18","slug":"boosting-agent-performance","status":"publish","type":"case-study","link":"https:\/\/www.biworldwide.com\/vn-vn\/our-work\/case-study\/boosting-agent-performance\/","title":{"rendered":"T\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t cho \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n"},"content":{"rendered":"
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Home<\/a><\/span><\/span><\/div>\t\t\t<\/div>\n\t\t\n\t\t\t\t\t
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\n\t\t\t\tT\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t cho \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t
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M\u1ed9t c\u00f4ng ty b\u1ea3o hi\u1ec3m mong mu\u1ed1n x\u00e2y d\u1ef1ng s\u1ef1 trung th\u00e0nh trong l\u00f2ng 30.000 \u0111\u1ea1i l\u00fd tr\u00ean kh\u1eafp c\u1ea3 n\u01b0\u1edbc. H\u1ecd mu\u1ed1n c\u1ea3i thi\u1ec7n s\u1ef1 g\u1eafn k\u1ebft, n\u00e2ng cao ki\u1ebfn th\u1ee9c v\u00e0 t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng.<\/p>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\n

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K\u1ebft qu\u1ea3<\/h2>\n\n\n\n

N\u1ec1n t\u1ea3ng game h\u00f3a \u0111\u00e3 th\u00fac \u0111\u1ea9y h\u1ecdc t\u1eadp trong s\u1ed1 c\u00e1c nh\u00e0 m\u00f4i gi\u1edbi b\u1ea3o hi\u1ec3m, d\u1eabn \u0111\u1ebfn vi\u1ec7c t\u0103ng 20% s\u1ed1 l\u01b0\u1ee3ng h\u1ee3p \u0111\u1ed3ng b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c k\u00fd k\u1ebft so v\u1edbi n\u0103m tr\u01b0\u1edbc.<\/p>\n<\/div>\n\n\n\n

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Ng\u00e0nh<\/h2>\n\n\n\n

B\u1ea3o Hi\u1ec3m<\/p>\n<\/div>\n\n\n\n

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Kh\u00f4ng gian gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1<\/h2>\n\n\n\n

G\u1eafn k\u1ebft nh\u00e2n vi\u00ean<\/p>\n<\/div>\n\n\n\n

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D\u1ecbch v\u1ee5<\/h2>\n\n\n\n

Tr\u00f2 ch\u01a1i h\u00f3a<\/p>\n\n\n\n

H\u1ecdc T\u1eadp<\/p>\n\n\n\n

Ph\u1ea7n th\u01b0\u1edfng<\/p>\n<\/div>\n\n\n\n

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C\u00f4ng ngh\u1ec7<\/h2>\n\n\n\n

Bunchball<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/linearGradient><\/defs><\/svg><\/span><\/div>\n\n\n

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Gi\u1eef cho nh\u00e2n vi\u00ean lu\u00f4n h\u1ee9ng th\u00fa<\/h2>\n\n\n\n

M\u1ed9t c\u00f4ng ty b\u1ea3o hi\u1ec3m mong mu\u1ed1n x\u00e2y d\u1ef1ng s\u1ef1 trung th\u00e0nh trong l\u00f2ng 30.000 \u0111\u1ea1i l\u00fd tr\u00ean kh\u1eafp c\u1ea3 n\u01b0\u1edbc. H\u1ecd mu\u1ed1n c\u1ea3i thi\u1ec7n s\u1ef1 g\u1eafn k\u1ebft, n\u00e2ng cao ki\u1ebfn th\u1ee9c v\u00e0 t\u0103ng doanh s\u1ed1 b\u00e1n h\u00e0ng.<\/p>\n<\/div>\n\n\n\n

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Kh\u01a1i d\u1eady th\u00e0nh c\u00f4ng<\/h2>\n\n\n\n

H\u1ecd \u0111\u1ebfn v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 t\u00ecm ki\u1ebfm s\u1ef1 gi\u00fap \u0111\u1ee1, v\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 t\u1ea1o ra m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh ch\u01a1i game Bunchball t\u00edch h\u1ee3p v\u00e0o c\u1ed5ng th\u00f4ng tin m\u00f4i gi\u1edbi hi\u1ec7n c\u00f3 c\u1ee7a h\u1ecd. Ch\u00fang t\u00f4i thi\u1ebft k\u1ebf c\u00e1c nhi\u1ec7m v\u1ee5 \u0111\u1ec3 \u0111\u00e0o t\u1ea1o v\u00e0 cung c\u1ea5p t\u00e0i li\u1ec7u marketing, v\u00e0 c\u00e1c m\u00f4i gi\u1edbi \u0111\u00e3 \u0111\u01b0\u1ee3c th\u01b0\u1edfng \u0111i\u1ec3m c\u00f9ng nh\u1eefng m\u00f3n qu\u00e0 mang th\u01b0\u01a1ng hi\u1ec7u ri\u00eang.<\/p>\n<\/div>\n\n\n\n

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Nhi\u1ec7m v\u1ee5 \u0111\u00e3 ho\u00e0n th\u00e0nh<\/h2>\n\n\n\n

C\u00f4ng ty \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c k\u1ebft qu\u1ea3 tuy\u1ec7t v\u1eddi \u0111\u00e1ng kinh ng\u1ea1c. C\u00f3 h\u01a1n 20.000 nh\u00e2n vi\u00ean tham gia ch\u01b0\u01a1ng tr\u00ecnh v\u00e0 h\u1ecd \u0111\u00e3 ho\u00e0n th\u00e0nh h\u01a1n 1.3 tri\u1ec7u nhi\u1ec7m v\u1ee5, trung b\u00ecnh h\u01a1n 2,900 nhi\u1ec7m v\u1ee5 m\u1ed7i ng\u00e0y. \u0110i\u1ec1u n\u00e0y t\u01b0\u01a1ng \u0111\u01b0\u01a1ng v\u1edbi g\u1ea7n 88.000 gi\u1edd h\u1ecdc t\u1eadp! 85% nh\u00e2n vi\u00ean ho\u00e0n th\u00e0nh h\u01a1n 5 nhi\u1ec7m v\u1ee5, 44% ho\u00e0n th\u00e0nh h\u01a1n 50 nhi\u1ec7m v\u1ee5, v\u00e0 28% ho\u00e0n th\u00e0nh tr\u00ean 100 nhi\u1ec7m v\u1ee5.<\/p>\n\n\n\n

T\u1ea5t c\u1ea3 nh\u1eefng th\u00e0nh c\u00f4ng n\u00e0y \u0111\u00e3 gi\u00fap t\u0103ng 20% s\u1ed1 l\u01b0\u1ee3ng h\u1ee3p \u0111\u1ed3ng b\u1ea3o hi\u1ec3m \u0111\u01b0\u1ee3c k\u00fd m\u1ed7i n\u0103m.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Kh\u1ea3 N\u0103ng D\u1eabn D\u1eaft T\u01b0 Duy<\/h2>\n\n\n\n

H\u1ecdc h\u1ecfi t\u1eeb nh\u1eefng ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t. C\u00e1c chuy\u00ean gia d\u1eabn d\u1eaft t\u01b0 duy c\u1ee7a BIW mang \u0111\u1ebfn cho b\u1ea1n g\u00f3c nh\u00ecn s\u00e2u s\u1eafc h\u01a1n v\u1ec1 ngh\u1ec7 thu\u1eadt truy\u1ec1n c\u1ea3m h\u1ee9ng trong kinh doanh.<\/p>\n<\/div>\n\n\n\n

\n\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

M\u1ed9t c\u00f4ng ty b\u1ea3o hi\u1ec3m \u0111\u1eb7t m\u1ee5c ti\u00eau t\u0103ng c\u01b0\u1eddng l\u00f2ng trung th\u00e0nh c\u1ee7a 30.000 \u0111\u1ea1i l\u00fd b\u1eb1ng c\u00e1ch n\u00e2ng cao m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft, \u0111\u00e0o t\u1ea1o v\u00e0 doanh s\u1ed1 b\u00e1n h\u00e0ng. Ch\u00fang t\u00f4i \u0111\u00e3 tri\u1ec3n khai m\u1ed9t ch\u01b0\u01a1ng tr\u00ecnh tr\u00f2 ch\u01a1i h\u00f3a (gamification) tr\u00ean c\u1ed5ng th\u00f4ng tin d\u00e0nh cho \u0111\u1ea1i l\u00fd, th\u01b0\u1edfng \u0111i\u1ec3m cho c\u00e1c \u0111\u1ea1i l\u00fd khi ho\u00e0n th\u00e0nh c\u00e1c nhi\u1ec7m v\u1ee5. Kh\u00e1m ph\u00e1 c\u00e1ch chi\u1ebfn l\u01b0\u1ee3c n\u00e0y \u0111\u00e3 mang l\u1ea1i nh\u1eefng c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 trong ho\u1ea1t \u0111\u1ed9ng c\u1ee7a \u0111\u1ea1i l\u00fd v\u00e0 doanh s\u1ed1 b\u00e1n h\u1ee3p \u0111\u1ed3ng b\u1ea3o hi\u1ec3m trong b\u00e0i nghi\u00ean c\u1ee9u t\u00ecnh hu\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i.<\/p>\n","protected":false},"featured_media":1340,"template":"","meta":{"case_study_logo":1245,"unique_title":"T\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t cho \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n","unique_cta":"","featured_image_focal_point":{"x":0.5,"y":0.5},"footnotes":""},"content-topic":[67,68,69,58],"problem-space":[59],"class_list":["post-1632","case-study","type-case-study","status-publish","has-post-thumbnail","hentry","content-topic-financial-services-and-insurance","content-topic-gamification","content-topic-learning","content-topic-rewards","problem-space-employee-engagement"],"yoast_head":"\nT\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t cho \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n - Vietnam (English)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.biworldwide.com\/vn-vn\/our-work\/case-study\/boosting-agent-performance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t cho \u0111\u1ed9i ng\u0169 c\u1ee7a b\u1ea1n - Vietnam (English)\" \/>\n<meta property=\"og:description\" content=\"M\u1ed9t c\u00f4ng ty b\u1ea3o hi\u1ec3m \u0111\u1eb7t m\u1ee5c ti\u00eau t\u0103ng c\u01b0\u1eddng l\u00f2ng trung th\u00e0nh c\u1ee7a 30.000 \u0111\u1ea1i l\u00fd b\u1eb1ng c\u00e1ch n\u00e2ng cao m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft, \u0111\u00e0o t\u1ea1o v\u00e0 doanh s\u1ed1 b\u00e1n h\u00e0ng. 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