Engagement Metrics

Determining the business impact on an organization.

Today's Human Resources' leaders are being challenged to provide a deeper understanding of the business impact that recognition programs have on the organization. To assist with this, BIW's Analytics and Insights Group is available to assist with goal formation, organizational alignment, analytic reporting and dashboard development. This often takes the form of linking employee satisfaction, customer satisfaction and employee recognition to business metrics. Taken together, we use these elements to build analytic models, which help to predict business performance.

BIW’s analytic solutions for recognition programs are tailored to each customer’s needs, but generally employ the following:

• Expert survey development skills
• Key-driver analysis – determining the key elements that impact performance
• Predictive modeling