
Recognition, incentive, and loyalty programs are widely adopted with the goal of boosting engagement and achieving a defined business impact. But all too often, these initiatives miss the mark—falling short of producing measurable results. At BI WORLDWIDE, decades of experience have shown us that two key barriers stand in the way of program success: transactional thinking and design flaws.
- A cost-based mindset or convenience-driven decisions can dilute ROI and long-term value.
- Applying modern technology to an outdated program design limits the potential for strategic transformation.
- Limited behavioral insights reduce the effectiveness of program design and engagement outcomes.
- Overemphasis on rewards often sidelines critical program elements like communication and training.
- An untapped measurement loop is a missed chance to leverage insights for continuous improvement.
Overcoming these challenges is essential to unlocking the full potential of your engagement strategy.
BI WORLDWIDE’s Design Code™ tackles these challenges head-on, unlocking the full potential of your engagement strategy.

Transformational intent.
Commitment to unlocking strategic value, inspiring people, and delivering results.

Purposeful design
Mission-aligned design that delivers tangible and enduring business value.

Operational optimization
Mechanism to optimize business impact across the program lifecycle.
Engineered for impact.
Design Code fuses the empathy-driven creativity of design thinking, the structure of strategic frameworks, and the depth of BI WORLDWIDE’s domain expertise in recognition, engagement, loyalty, rewards efficacy, and behavioral science. We go beyond surface-level insights to uncover what truly motivates your audience—co-creating solutions that are meaningful, measurable, and impactful.
Time for a tune-up
Optimization isn’t an afterthought, it’s automatic. Design Code includes built-in mechanisms for monitoring, reviewing, and refining your program, so it stays relevant and results-driven, without requiring a full reset.
Discover Design Code!
No matter where you are in your engagement journey, Design code adds value.
- Benchmark your design using the Engagement & Performance Compasses
- Gain direct insights into what truly motivates and drives your audience
- Fuel creativity and get inspired using Design Code’s Ideation Toolkits
- Apply proven strategies using frameworks, efficacy models, and design blueprints
- Co-create your solution with BI WORLDWIDE
Is your engagement strategy stuck in transactional mode? Is it doing enough? Curious how Design Code works? Let’s Talk!