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Transform channel potential into performance

Solutions rooted in inspiration and human-centric design for sustained channel success

Revolutionise channel performance with three powerful solutions

Most programmes chase tactics. We focus on what moves the needle – deep engagement, lasting loyalty and measurable performance. BI WORLDWIDE’s Channel Solutions bring together cutting-edge tech, expert managed services and high-impact rewards to build high-performing channel ecosystems that scale. Whether you’re looking to inspire action, drive brand preference or grow market share, we help you turn your channel into a competitive advantage.

Cutting-edge Channel Tech

Unleash your channel’s potential with Channel Smart – BI WORLDWIDE’s flagship technology and the backbone of every solution, built to engage partners, boost performance, and deliver sustained channel success.

Expert Managed Services

Great programmes don’t just run – they’re driven by expert teams. From consultative strategy and end-to-end management to creative, learning, and event services—we bring the expertise to make it all work.

High-impact Rewards

Inspire your channel partners with ultra-motivating rewards -unforgettable experiences, in-demand merchandise and meaningful learning opportunities -curated for global reach, local relevance, and lasting loyalty.

Achieve next-level channel ​success with cutting-edge channel tech 

Smarter Engagement. Stronger Partnerships. Superior Outcomes

Channel Smart combines intelligent automation with proven channel strategies to elevate partner engagement, performance, and loyalty, seamlessly and at scale

Explore channel smart
A smartphone and laptop display a Heroes Hub webpage. The page highlights a rewards message for Adam with 11,795 points. Features include benefits, games, and the High Flyers Club. Bright colors and graphics enhance the design.

Seamless Integrations with Open APIs​

Easily connect with CRMs, ERPs, LMS and other critical systems – ensuring smooth, end-to-end operational efficiency across platforms.

Enterprise-grade Security and Compliance​

Protect sensitive data with advanced encryption, identity controls (SSO, RBAC), and compliance frameworks you can trust. ​

Dynamic Promotions Suite

Create targeted, behaviour-driven promotions that boost sales with Dynamic Promotions Suite – powered by smart segmentation, flexible rules, and intuitive interfaces.

Partner Intelligence Suite

Unlock a 360° view of partner performance with the Partner Intelligence Suite – combining reports, nudges, and insights to drive smarter decisions and strategic outcomes.

Drive strategic excellence with expert managed services​

As your one-stop trusted partner, we power every stage of your channel loyalty programme – from strategy and design to implementation and beyond. With a consultative, full-service approach, proven processes and deep domain expertise, we drive transformative outcomes with lasting impact.

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Strategy

We align with your business objectives, define clear KPIs and uncover opportunities to drive measurable impact.

Design

We co-create human-centric solutions backed by behavioural science data and expertise using our proprietary Design Code™ methodology.

Implementation

From tech rollout to programme optimisation, our expert teams manage every detail to maximise channel performance.

Learn more about Design Code™

Enhance partner experience with high-impact rewards

Fuel pride, engagement and performance with rewards that do more than motivate. Cash fades—great rewards leave a mark. Our curated mix of aspirational, experiential and high-utility rewards build emotional connections and loyalty that lasts.

  • Premium rewards: dream experiences, must-have merch, game-changing learning.
  • 225+ global marketplaces.
  • End-to-end supply chain control with local sourcing and in-region fulfilment.
  • Native-language customer support across time zones.
Browse our rewards marketplace
Shopping bags of various colors and sizes are placed on a tiled floor near a glass window. The background shows a blurred view of a store interior with warm lighting.

Merchandise

Marketplace

Top brands and everyday favourites, curated for every culture and lifestyle.

A band performs on stage with bright yellow and orange lights creating a dramatic background. The silhouettes of the musicians are visible against the illuminated backdrop, and a large crowd is gathered in the foreground. Text in the corner reads Experiences Marketplace.

Experience

Marketplace

Bucket-list getaways, events and adventures they’ll never forget.

A group of people sitting indoors, attentively listening to a speaker whose hand is visible in the foreground. They appear engaged and are wearing lanyards. The room is bright with large windows in the background.

Mastery

Marketplace

Skill-building tools and courses to fuel personal and professional growth.

Thought Leadership

Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.

Find out more about other channel performance solutions

  • Two construction workers wearing helmets and reflective vests celebrate with a high five on a construction site. One holds blueprints. A crane and building are in the background, with orange and purple geometric shapes overlaying the image.

    Channel Smart

    Drive smarter engagement, strengthen partnerships, and achieve superior outcomes across the channel with cutting-edge channel technology that integrates inspiration and human-centric design.

  • Two workers in hard hats and safety vests stand in a factory setting with robotic machinery in the background. The image has a vibrant overlay of purple and orange hues.

    Channel solutions

    Solutions rooted in inspiration and human-centric design for sustained channel success

  • A woman and man are focused while looking at a tablet. The man points at the screen. A laptop and other work materials are on the desk in front of them. Both appear engaged in their work in a well-lit room.

    Contests and Incentives

    We craft strategic, engaging incentives to drive maximum impact without blowing your budget. Transform your sales team from good to great with rewards that matter.

  • A group of people stands in a circle, participating in a group high-five. They appear cheerful and engaged, shown from an overhead perspective on a gray floor background.

    Design Code™

    Design Code™ reimagines programme design. By combining ‘design thinking’ with BI WORLDWIDE’s research and proprietary Employee Engagement and Channel Performance tools, we create custom solutions that put your people at the centre of our solutions.

  • A purple knight chess piece is in the foreground on a dark, reflective chessboard. Other blurred chess pieces and glowing, abstract network patterns are in the background, creating a futuristic atmosphere.

    Gamification

    Gamification invents simple by adding game mechanics into non-game environments, like a website, online community, learning management system or business’ intranet to increase engagement, participation, and performance.

  • A group of seven people taking a selfie outdoors, smiling and posing together. The background features blurred elements with hints of architecture and a cloudy sky. The image has a dynamic, cheerful atmosphere with diagonal color overlays.

    Incentive travel

    If you’re asking for exceptional performance, you need to motivate with exceptional rewards. The research doesn’t lie: Nothing motivates employees like aspirational travel experiences. And no one knows incentive travel like we do.

  • A colorful light bulb on a vibrant background with swirling patterns in hues of orange, red, blue, and purple. The bulb radiates creativity and innovation, contrasting against the dark, gradient background with a mix of red and teal tones.

    Learning

    If learning isn’t interesting or convenient, it won’t be effective. That’s why we’re constantly evolving our solutions to be more interactive, more immersive, and much easier to access—anytime, anywhere, on any device.

  • A person operates a camera in a vibrant, blue-lit venue. Stage lights illuminate the background with orange and blue tones, creating a dynamic, energetic atmosphere. An overlay of a translucent orange triangle adds a creative touch to the image.

    Live events

    Memorable moments inspire, engage, and motivate action and inspiration can be found in many places. But live events take it to whole new level. We create events that are stages for shared memories, allowing your people to extend their experience beyond the everyday.  

  • Person typing on a laptop with graphs and upward arrows, symbolizing growth, overlaid. A calculator and documents with charts are on the desk.

    Research and Analytics

    We help drive the results you need through data and analytics that address key business and programme issues throughout the programme lifecycle.

  • A collage of three people against a colorful geometric background. A woman with headphones writes, another woman checks her phone while holding shopping bags, and a man in a coat and sunglasses looks upward.

    Rewards Marketplace

    Trust us – you’ve never rewarded like this before. A Global Rewards Marketplace with an unbeatable collection of over 1 million aspirational merchandise, once-in-a-lifetime experiences, self-serve travel options and learning opportunities to quench curiosities.

  • A modern, brightly colored circular sofa sits in a room with vertical rainbow-striped walls. Text overlay reads: SKO Sales kick off. Inspire action. Unleash results.

    Sales kick-off

    Your sales kick-off is more than an event – it’s your launchpad, your opportunity to align your sales force, ignite belief in your vision, and activate performance.

The best way to get started is to get in touch!

Speak to a member of our expert team to learn how our solutions can support your channel performance strategy.

Frequently Asked Questions
What exactly are BI WORLDWIDE’s Channel Solutions?

Channel Solutions bring together cutting-edge technology, expert managed services, and high-impact rewards to help brands build high-performing channels that scale. Whether the goal is to engage channel partners, drive brand preference or grow market share, Channel Solutions help turn your channel into a competitive advantage.

What technology underlies Channel Solutions?

At the core of Channel Solutions lies Channel Smart – BI WORLDWIDE’s flagship technology, built to drive engagement, performance and sustained channel success. Channel Smart combines intelligent automation with proven channel strategies to unleash your channel’s full potential, seamlessly and at scale.

What do Expert-managed Services cover?

Expert-managed services power every stage of our channel loyalty programs – from strategy to design and execution. Our greatest asset, our expert team, support clients through consulting services, end-to-end program management, proven processes and capabilities like creative services and learning.