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loyalty and retention

  • A vintage spotlight, reminiscent of a data-transforming tool, casts a bright beam with visible rays in the dark, elegantly standing on its metal stand.

    Webinar

    How data is transforming ExxonMobils business

    ExxonMobil, has a complex business selling through its distribution channel, with limited visibility to the data that could identify gaps and determine strategic moves to transform their business. Watch this webinar to learn how we partnered with their channel to obtain the critical data needed to make educated and targeted decisions and execute effective push/pull strategies in the channel.

  • Two people sitting at a round table in a café with teal walls. They are focused on a laptop in front of them. The man wears a navy sweater, and the woman wears a plaid blazer. High stools are visible in the background.

    Article

    10 ways to refine your learning strategy to retain and attract employees

    Whether it’s rolling out new software or process across the business or familiarising your employees, find out how to redefine your learning strategy and make it work better for you.

  • Two people jump joyfully in the middle of a deserted street. They wear casual clothes, with trees and modern buildings lining the road. The atmosphere is carefree and lively.

    Article

    4 ways to monetise the behaviours of your customer lifecycle

    If your loyalty programme is unique and has created differentiation in the marketplace, you already know which behaviours will motivate your customers. Here are 4 ways to monetise those actions at the programme and individual-behaviour levels of your customer lifecycle.

  • Silhouette of a person standing near water during a vibrant sunset. Their posture is contemplative, and mountains are visible in the background. The scene is warm and serene, with the sun low on the horizon.

    Article

    Four ways to use people’s own biases to change behaviour and increase performance

    Whilst critical, training is the most high-effort, high-risk way to attempt to affect a person’s ability, you need to be really sure it’s what’s required. What if there was a simpler way?

  • A person is giving a presentation in a bright conference room with large windows, aiming to channel engagement. Several people are seated at a table, attentively listening as the presenter gestures with one hand while speaking.

    Webinar

    Future of channel incentives 2022

    Channel operations are in a state of radical evolution. Inspiring and retaining capable, focused channel teams means meeting them on their terms: streamline their day-to-day, build relevant skills and unify a cohesive culture of recognition. In this webinar, Jon Kraus lays out the future of channel engagement.