Thought Leadership
-

Article
Winning channel partner mindshare
Channel programs often assume the surest way to get more attention from partners is to put more money at the end of the sale. That logic made sense when vendors were competing primarily on payout. It’s much less useful now that partners are juggling nearly nine vendor programs on average, each asking for training, pipeline development, customer conversations, and other demands.
-

Article
The problem with money
The research is clear. If you inspire people, they are more likely to rise to the challenge. Cash compensates. Inspiration motivates. If you want people to stretch, don’t just ask what they want. Design a reward they can anticipate, experience, remember, and retell.
-

Article
Why customer value should shape your incentive strategy
Customer value isn’t created when a customer buys from you. It’s created when they stay. Discover how non-sales teams create customer value through retention, adoption and renewals, and why those behaviours should shape your incentive strategy.
-

Article
Is your annual SKO your launchpad…or a liability?
Every year, thousands of companies spend millions of dollars bringing their sales teams together for the annual sales kick off (SKO). And they do it for one simple reason: your competition is trying to take your business every single day.
-

Article
Why cash incentives underperform
Cash—and cash equivalents like gift cards—are often treated as the obvious choice because they’re flexible, familiar, and easy to defend. But the job of an incentive reward is to change behaviour, increase effort, and lift results, not win a preference poll.
-

Article
Business outcomes: Recognition that delivers results
When organizations recognize both performance and results, they don’t just build stronger teams. They build stronger businesses.
-

Article
The Strategic Value of a Channel Loyalty Program
A well-designed channel loyalty program takes a fundamentally different approach. It treats channel partners not as anonymous transactions, but as long-term customers with evolving needs, motivations, and behaviors.
-

Article
How AI is reshaping career milestones
Most organizations don’t have a career milestone problem. They have a visibility and consistency problem.
-

Article
Inspiration vs. compensation
While employees often say they want cash, their behavior tells a different story. When companies balance monetary rewards with personalized, aspirational recognition, they don’t just compensate employees, they inspire them.