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Research and Data Analytics

We help drive the results you need through data and analytics that address key business and program issues throughout the program lifecycle.

Leverage data and analytics to optimise engagement.

Whether assessing problem spaces, pre-planning for program launch, or conducting postmortem analysis on a program in order to more-effectively spin up the next one, we help our partners collect and wield data to make effective decisions at every phase.

Need states include:

  • Business case assessment – uncovering the hidden impact of engagement
  • Program modeling – understanding the potential impact of each engagement solution
  • Program improvement analysis – identifying what’s working, what’s not, and opportunities for program improvement
  • Attrition analysis – understanding the potential cost savings of a recognition program
  • Return on purpose – providing holistic assessment of events, training, and communications to drive engagement
  • ChannelWISE™ – segmentation analysis to identify your best, worst, and highest potential customers
  • QuitRisk – predicting employees who are most likely to leave

Addressing key issues with data.

Design

  • Program structure
  • Program modeling

Pre-program analysis:

  • What is the value of changing behaviors?
  • Should segments of the target audience be motivated differently?
  • How much will we spend on the proposed initiative?

Assess

  • Program engagement
  • Program performance
  • Program optimisation

Ongoing program analysis:

  • How does performance vary across segments?
  • To what extent is the engagement solution driving targeted results?

Value

  • Behavior change
  • Business impact

Post-program analysis:

  • What was the value of the program?
  • How effective was the rule structure, and what are areas of improvement?
  • What behaviors/activities align with higher performance?

The metrics tell the story

100

Fortune 1000 companies using our decision sciences

$900M

improvement in business results last year, across all clients

39%

average reduction in incentive program costs

Our work speaks for itself

  • Empowering Leadership Through Recognition

    This case study shows how a targeted recognition campaign empowered managers to celebrate leadership, driving a 60% increase in participation and strengthening a values-led culture.
    Learn More
  • Accelerating Accessory Sales with GoalQuest®

    How do you increase accessory sales without creating complexity for your sales team? For one leading manufacturer, the answer was simple: let store managers choose their own goals. The result? Higher engagement, better performance, and a 17% boost in accessory sales.
    Learn More
  • 3 ways to drive culture and strategy with data insights

    In today’s dynamic work environment, HR professionals often find themselves managing complaints and culture clashes rather than shaping company culture and strategy. But how can HR leaders get back to focusing their influence on both short- and long-term company goals effectively? The answer lies in data.
    Learn More

The best way to get started is to get in touch!

Speak to an expert in our team to learn how our solutions can engage your employees.