Two people smiling and talking while looking at a computer screen. The man is wearing glasses and a light blue shirt. The woman is wearing a denim jacket and headphones. They are in a modern office setting with blurred background elements.

Empowering Leadership Through Recognition

This case study shows how a targeted recognition campaign empowered managers to celebrate leadership, driving a 60% increase in participation and strengthening a values-led culture.

Overview

A leading financial services organisation in Australia and New Zealand set out to strengthen its culture of leadership by empowering managers with the tools and confidence to recognise and reward team members who demonstrate exemplary leadership behaviours.

Industry

Financial Services

Problem space

Employee Engagement

Services

Recognition

Rewards

Technology

DayMaker

The Challenge

A leading financial services organisation in Australia and New Zealand wanted to strengthen its leadership culture by empowering managers to recognise and reward exemplary leadership behaviours. However, the existing system was underutilised, and managers lacked the tools and confidence to effectively celebrate leadership moments. The organisation needed a simple, impactful way to boost recognition activity, reinforce values, and engage managers.

The Solution

BI WORLDWIDE Australia partnered with the organisation to deliver a targeted, two-month recognition campaign designed to drive manager participation and celebrate leadership behaviours.

At the core of the initiative was a tailored recognition and rewards program, Leadership that Inspires and Motivates, seamlessly integrated into the organisation’s existing technology recognition platform. This intuitive program empowered managers to acknowledge and reward team members who exemplified key leadership behaviours.

To maximise impact, the program launch was supported by a dynamic two-month communications campaign, generating excitement and sustaining momentum throughout the initiative.

The Results

19%

increase in employee platform logins

60%

increase in manager logins

62%

increase in recognitions given

46%

increase in recognitions receivers

More than just numbers, the initiative helped embed leadership behaviours across the organisation. Proving that when recognition is made easy, it becomes a powerful tool for culture change.

The best way to get started is to get in touch!

Speak to an expert in our team to learn how our solutions can engage your employees.

Our work speaks for itself

  • Empowering Leadership Through Recognition

    This case study shows how a targeted recognition campaign empowered managers to celebrate leadership, driving a 60% increase in participation and strengthening a values-led culture.
    Learn More
  • Accelerating Accessory Sales with GoalQuest®

    How do you increase accessory sales without creating complexity for your sales team? For one leading manufacturer, the answer was simple: let store managers choose their own goals. The result? Higher engagement, better performance, and a 17% boost in accessory sales.
    Learn More
  • 3 ways to drive culture and strategy with data insights

    In today’s dynamic work environment, HR professionals often find themselves managing complaints and culture clashes rather than shaping company culture and strategy. But how can HR leaders get back to focusing their influence on both short- and long-term company goals effectively? The answer lies in data.
    Learn More