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Transform channel potential into performance

Solutions rooted in inspiration and human-centric design for sustained channel success

Revolutionise channel performance with three powerful solutions

Most programmes chase tactics. We focus on what moves the needle – deep engagement, lasting loyalty and measurable performance. BI WORLDWIDE’s Channel Solutions bring together cutting-edge tech, expert managed services and high-impact rewards to build high-performing channel ecosystems that scale. Whether you’re looking to inspire action, drive brand preference or grow market share, we help you turn your channel into a competitive advantage.

Cutting-edge Channel Tech

Unleash your channel’s potential with Channel Smart – BI WORLDWIDE’s flagship technology and the backbone of every solution, built to engage partners, boost performance, and deliver sustained channel success.

Expert Managed Services

Great programmes don’t just run – they’re driven by expert teams. From consultative strategy and end-to-end management to creative, learning, and event services—we bring the expertise to make it all work.

High-impact Rewards

Inspire your channel partners with ultra-motivating rewards -unforgettable experiences, in-demand merchandise and meaningful learning opportunities -curated for global reach, local relevance, and lasting loyalty.

Achieve next-level channel ​success with cutting-edge channel tech 

Smarter Engagement. Stronger Partnerships. Superior Outcomes

Channel Smart combines intelligent automation with proven channel strategies to elevate partner engagement, performance, and loyalty, seamlessly and at scale

Explore channel smart
A smartphone and laptop display a Heroes Hub webpage. The page highlights a rewards message for Adam with 11,795 points. Features include benefits, games, and the High Flyers Club. Bright colors and graphics enhance the design.

Seamless Integrations with Open APIs​

Easily connect with CRMs, ERPs, LMS and other critical systems – ensuring smooth, end-to-end operational efficiency across platforms.

Enterprise-grade Security and Compliance​

Protect sensitive data with advanced encryption, identity controls (SSO, RBAC), and compliance frameworks you can trust. ​

Dynamic Promotions Suite

Create targeted, behaviour-driven promotions that boost sales with Dynamic Promotions Suite – powered by smart segmentation, flexible rules, and intuitive interfaces.

Partner Intelligence Suite

Unlock a 360° view of partner performance with the Partner Intelligence Suite – combining reports, nudges, and insights to drive smarter decisions and strategic outcomes.

Drive strategic excellence with expert managed services​

As your one-stop trusted partner, we power every stage of your channel loyalty programme – from strategy and design to implementation and beyond. With a consultative, full-service approach, proven processes and deep domain expertise, we drive transformative outcomes with lasting impact.

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Strategy

We align with your business objectives, define clear KPIs and uncover opportunities to drive measurable impact.

Design

We co-create human-centric solutions backed by behavioural science data and expertise using our proprietary Design Code™ methodology.

Implementation

From tech rollout to programme optimisation, our expert teams manage every detail to maximise channel performance.

Learn more about Design Code™

Enhance partner experience with high-impact rewards

Fuel pride, engagement and performance with rewards that do more than motivate. Cash fades—great rewards leave a mark. Our curated mix of aspirational, experiential and high-utility rewards build emotional connections and loyalty that lasts.

  • Premium rewards: dream experiences, must-have merch, game-changing learning.
  • 225+ global marketplaces.
  • End-to-end supply chain control with local sourcing and in-region fulfilment.
  • Native-language customer support across time zones.
Browse our rewards marketplace
Shopping bags of various colors and sizes are placed on a tiled floor near a glass window. The background shows a blurred view of a store interior with warm lighting.

Merchandise

Marketplace

Top brands and everyday favourites, curated for every culture and lifestyle.

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Experience

Marketplace

Bucket-list getaways, events and adventures they’ll never forget.

A group of people sitting indoors, attentively listening to a speaker whose hand is visible in the foreground. They appear engaged and are wearing lanyards. The room is bright with large windows in the background.

Mastery

Marketplace

Skill-building tools and courses to fuel personal and professional growth.

Thought Leadership

Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.

  • A person in headphones and glasses holds shopping bags while surrounded by white line art icons, including a heart, chat bubbles, wallet, money, a happy face, and photos, against a light background.

    Article

    What the evidence shows for non-cash rewards

    This article pulls together BI WORLDWIDE’s cross‑industry and academic studies to give sales leaders and total reward decision makers a clear, evidence‑based view of what works, why and how to apply this to your incentive reward strategy.

  • A collage shows a man golfing, a child in ski gear, a happy family playing outdoors, and a woman using a VR headset, with pyramids and a colorful gradient in the background.

    Article

    The psychology of reward redemption

    Reward redemption is the moment recognition becomes real — but many hesitate. Discover why savers delay, and the design strategies that can unlock emotional impact, programme value and business results.

  • Article

    Financial vs non-financial incentives

    What is the best way to incentivise high performance from your workforce? Is it always cash, or are non-financial rewards the secret to achieving your overall business goals?

Find out more about other channel performance solutions

  • Two construction workers wearing helmets and orange vests high-five at a building site, with a crane in the background. One holds blueprints. The image has a color gradient overlay on the right.

    Channel Smart

    Drive smarter engagement, strengthen partnerships, and achieve superior outcomes across the channel with cutting-edge channel technology that integrates inspiration and human-centric design.

  • A man and a woman sit together at a desk, looking at a tablet. The woman is in the foreground, smiling slightly, while the man points at the tablet screen. A laptop is open on the desk beside them, and the background is softly blurred.

    Contests and Incentives

    We craft strategic, engaging incentives to drive maximum impact without blowing your budget. Transform your sales team from good to great with rewards that matter.

  • Three people giving a group high-five, smiling and celebrating. The photo is taken from above on a gray background. One person is wearing a striped shirt, another a patterned sweater, and the third in a purple top.

    Design Code™

    Design Code™ reimagines programme design. By combining ‘design thinking’ with BI WORLDWIDE’s research and proprietary Employee Engagement and Channel Performance tools, we create custom solutions that put your people at the centre of our solutions.

  • A luminous purple knight chess piece stands prominently on a board, surrounded by blurred white chess pieces in the background. A network of glowing connections extends on the right, suggesting a blend of strategy and technology.

    Gamification

    Gamification invents simple by adding game mechanics into non-game environments, like a website, online community, learning management system or business’ intranet to increase engagement, participation, and performance.

  • A group of six people taking a selfie outdoors, all smiling and posing together. The background shows a large architectural structure, with a painterly effect and blurred areas. The people appear to be having a joyful moment.

    Incentive travel

    The research doesn’t lie: Nothing motivates employees like aspirational travel experiences. And no one knows incentive travel like we do.

  • A vibrant, multi-colored light bulb with swirling designs inside it against a background of blending red, pink, and teal hues, symbolizing creativity and innovation.

    Learning

    If learning isn’t interesting or convenient, it won’t be effective. That’s why we’re constantly evolving our solutions to be more interactive, more immersive, and much easier to access—anytime, anywhere, on any device.

  • A person wearing headphones operates a camera in a studio with bright stage lights in the background. The scene is predominantly blue with a translucent orange overlay on the right side. The background shows out-of-focus illuminated screens.

    Live events

    Memorable moments inspire, engage, and motivate action and inspiration can be found in many places. Live events take it to whole new level. We create events that are stages for shared memories, allowing your people to extend their experience beyond the everyday.  

  • A smiling woman in a white shirt stands in the center of a cheering crowd as gold confetti falls around her, creating a festive and joyful atmosphere at what appears to be a celebration or party.

    Recognition

    Recognition separates average companies from great ones. It builds loyalty and drives performance, all while turning great work into unstoppable momentum. We power moments of recognition that people never forget.

  • A person uses a calculator and laptop, overlaid with a digital graph showing upward arrows, symbolizing growth or progress. Papers and charts are visible on the desk, and a yellow and white abstract background is present.

    Research and Analytics

    We help drive the results you need through data and analytics that address key business and programme issues throughout the programme lifecycle.

  • A woman in a yellow sweater wearing headphones writes in a notebook. Another woman in a teal shirt holds shopping bags and a phone. A man in a winter jacket and sunglasses looks upwards. The background is divided into white and colorful triangles.

    Rewards Marketplace

    Trust us – you’ve never rewarded like this before! A Global Rewards Marketplace with an unbeatable collection of over 1 million aspirational merchandise, once-in-a-lifetime experiences, self-serve travel options and learning opportunities to quench curiosities

  • A modern, brightly colored circular sofa sits in a room with vertical rainbow-striped walls. Text overlay reads: SKO Sales kick off. Inspire action. Unleash results.

    Sales kick off

    Your sales kick-off is more than an event – it’s your launchpad, your opportunity to align your sales force, ignite belief in your vision, and activate performance.

The best way to get started is to get in touch!

Speak to a member of our expert team to learn how our solutions can support your channel performance strategy.

Frequently Asked Questions
What exactly are BI WORLDWIDE’s Channel Solutions?

Channel Solutions bring together cutting-edge technology, expert managed services, and high-impact rewards to help brands build high-performing channels that scale. Whether the goal is to engage channel partners, drive brand preference or grow market share, Channel Solutions help turn your channel into a competitive advantage.

What technology underlies Channel Solutions?

At the core of Channel Solutions lies Channel Smart – BI WORLDWIDE’s flagship technology, built to drive engagement, performance and sustained channel success. Channel Smart combines intelligent automation with proven channel strategies to unleash your channel’s full potential, seamlessly and at scale.

What do Expert-managed Services cover?

Expert-managed services power every stage of our channel loyalty programs – from strategy to design and execution. Our greatest asset, our expert team, support clients through consulting services, end-to-end program management, proven processes and capabilities like creative services and learning.