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Home Multi-channel Marketing
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Multi-Channel Marketing

Activate. Engage. Amplify.

Work with our Customer Engagement Group to identify critical touchpoints and build a unique approach designed to move the needle on your key performance metrics.

Always be on your customers’ radar.

Looking to connect with prospects? Win new business? Nurture relationships? Studies show it can take six to eight interactions to cut through the noise and get attention. We combine email, engaging digital content, direct mail, and more to reach key audiences and encourage them to take action that brings them closer to you. Whether you’d like to see customers register for your online program, book an appointment, take a survey, purchase product, or (for your own sales teams) sell more product, we can help.

For positive reinforcement, we build in rewards. From small gift kits and swag to merchandise options like sports equipment, home entertainment, appliances, luggage, and jewelry to travel, event tickets, and more, personalised rewards motivate customers to take the next step and motivate sales teams to become top performers.

Take a multi-faceted approach to drive results.

A person uses a calculator and laptop, overlaid with a digital graph showing upward arrows, symbolizing growth or progress. Papers and charts are visible on the desk, and a yellow and white abstract background is present.

Research and Data Analytics

We help drive the results you need through data and analytics that address key business and program issues throughout the program lifecycle.

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Communications

The amount of information your customers, employees, and sales teams is presented with every day, hour, and minute continues to grow. Capture and keep their attention, and stand out from the noise.

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A woman in a yellow sweater wearing headphones writes in a notebook. Another woman in a teal shirt holds shopping bags and a phone. A man in a winter jacket and sunglasses looks upwards. The background is divided into white and colorful triangles.

Rewards

Motivating your audience with amazing rewards doesn’t have to be complicated. From the hottest brands and getaways to hard-to-get sports tickets, local staycations, tours, sightseeing, and learning opportunities—whatever ignites their passion

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Our work speaks for itself

View All Case Studies
  • Collage of four images from a McDonalds and Cargill event, showcasing colorful, illuminated displays with text like Imagining the Future. People are interacting with the exhibits featuring modern, sleek designs and agricultural themes.

    How to make your event technology work harder and smarter

    Are rising AV and technology costs putting a strain on your event budget? Learn how to make your event technology work harder and smarter with our top tips and expert insights. From negotiating better terms to leveraging emerging technologies, we’ve got you covered. Dive in to find out how you can deliver exceptional experiences without overspending!
    Learn More
  • A person with short curly hair and glasses smiles while looking at a laptop in a modern office, with orange and blue geometric shapes overlaid on the background.

    Why tracking sales incentive results is important

    Is your sales incentive programme delivering the results you need? Our comprehensive guide reveals how to track and optimise your incentives for maximum impact. Learn the key elements of a successful sales incentive programme, tailored to different cultural contexts and drive business growth today!
    Learn More
  • Golden wheat stalks sway gently against a dark, moody sky, capturing a sense of impending weather. The spikes of the wheat stand out sharply, illustrating contrast between natures abundance and the looming clouds above.

    Driving New Account Growth with Goal-Oriented Motivation 

    By combining personal accountability with strategic goal-setting, this high-impact incentive program empowered sales reps to surpass targets and fuel new account growth — proving that when motivation is tailored, performance follows.
    Learn More

Thought Leadership

Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.

  • Three professionals sit at a table, smiling and talking with laptops and notebooks. Text promotes a webinar on recognition in business, featuring Ken Fairchild and Amy Stern, with their photos and titles displayed.

    Webinar

    Driving business and culture

    Watch this webinar to learn about how Medtronic leverages their recognition initiatives to drive organisational objectives.

  • Collage of four images from a McDonalds and Cargill event, showcasing colorful, illuminated displays with text like Imagining the Future. People are interacting with the exhibits featuring modern, sleek designs and agricultural themes.

    Article

    How to make your event technology work harder and smarter

    Are rising AV and technology costs putting a strain on your event budget? Learn how to make your event technology work harder and smarter with our top tips and expert insights. From negotiating better terms to leveraging emerging technologies, we’ve got you covered. Dive in to find out how you can deliver exceptional experiences without overspending!

  • A person with short curly hair and glasses smiles while looking at a laptop in a modern office, with orange and blue geometric shapes overlaid on the background.

    Article

    Why tracking sales incentive results is important

    Is your sales incentive programme delivering the results you need? Our comprehensive guide reveals how to track and optimise your incentives for maximum impact. Learn the key elements of a successful sales incentive programme, tailored to different cultural contexts and drive business growth today!

The best way to get started is to get in touch!

Speak to a member of our expert team to learn how our solutions can engage your channel.

Let’s Talk