Navigate Complexity. Inspire Action. Deliver Measurable Outcomes.
2026 isn’t a year for incremental change, it’s a year for bold reinvention. Economic caution, governance-heavy decision-making, and shifting expectations have created a landscape where traditional approaches no longer deliver. Organisations need strategies that cut through complexity and activate performance.
Our latest Trend Report: The Path to Inspiration in 2026 explores how businesses can move beyond resilience to reinvention, designing experiences that are intelligent, intentional, and deeply human.



What you’ll learn:
This report draws on insights from behavioural science, emerging technologies, and real-world client success stories to help you:
- Reignite channel loyalty and sales momentum in a hesitant market.
- Rethink employee recognition and incentives as a driver of measurable business outcomes – not just engagement.
- Reimagine live events as purposeful, experience-led platforms that deliver ROI and ROE.
What’s inside the report:
1. Designing the Future, Not Just Responding to It
Understand why 2026 demands bold reinvention and how organisations can lead with clarity, creativity, and courage.
2. Channel Incentives and Loyalty: Driving Growth in a Hesitant Market
Discover how adaptive, human-centred programmes can accelerate partner performance, reduce friction, and create shared investment models that build trust and advocacy.
3. Employee Recognition and Incentives: From Engagement to Impact
Learn why recognition is no longer a “nice to have” and how integrated ecosystems and predictive AI are transforming recognition into a strategic engine for culture and performance.
4. Live Events: Communicating with Impact in a Cost-Conscious World
Explore how to design events that deliver purpose, personalisation, and measurable outcomes, even in a climate of rising costs and sustained expectations.
In a world where decision-making is slower, budgets are tighter, and expectations are higher, the path to progress lies in doing better, not more.
This report gives you the tools to design strategies that inspire action, foster belonging, and deliver measurable outcomes.
Download the full report now and discover how to turn complexity into clarity, and inspiration into impact.
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Thought Leadership
Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.
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Insights Lab
Trends 2026
Our latest Trend Report: The Path to Inspiration in 2026 explores how businesses can move beyond resilience to reinvention, designing experiences that are intelligent, intentional, and deeply human.
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Insights Lab
Recogdemption
Discover Recogdemption, the new science of employee recognition, reward redemption, and retention. Download our exclusive research report to learn actionable strategies for building a culture of engagement and loyalty in your organisation.
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Article
Personalising Channel Loyalty
When it comes to loyalty programmes, personalisation is key. The more personalised, the greater the outcomes. Both engagement and business results benefit at higher rates. Because of that, we start thinking about personalisation right from the beginning, during programme design.
