Retail
From brick and mortar to digital development
We are experts in behaviour change with proven results to help retailers expand your omnichannel customer base and inspire your employees throughout the organisation.
From the first day to every day.
Learning development and training
From dynamic training events and custom curriculum development to scalable virtual learning environments, we create immersive learning solutions that drive real results. By integrating gamification, we enhance engagement, making learning more interactive and enjoyable. Because when learning is fun and rewarding, performance follows, and engagement soars.
Onboarding and recruitment
Whether you’re looking for your next Chief Logistics Officer or hiring for the seasonal rush, we help HR departments recruit, onboard and retain top talent.
Customer and channel loyalty
Elevate your brand with meaningful programmes and awards for your channel partners and customers that build strong, lasting relationships and loyalty.
Retail sales and incentives
We design gamified incentive programmes that drive retail KPIs, enhance customer loyalty and motivate and inspire retail associates.
Employee recognition
Powerful employee engagement and rewards programmes that inspire employees to love what they do and love your brand.
In-store activations and experiences
Create memorable brand moments that capture attention and set you apart from the competition. We combine on-site engagement, content capture, and social amplification to create powerful experiences.
The retail environment can be complex, handling multiple audience types that can be both captive and non-captive. BIW is uniquely situated to engage and grow in all segments of your business.
We are experts on behaviour change with proven results to help you exceed Key Performance Indicators throughout your omnichannel strategies.
We customise our strategies to engage, onboard, educate, inspire, recognise, and motivate the audience that matters the most to you, to turn a complex environment simple.
From apparel and fashion to electronics and tech, to home goods and home improvement, to health and beauty, to sports and recreation (and more!), our clients turn to us for fresh ideas and expert execution time and time again.
Our work speaks for itself
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Unifying recognition to create a culture of shared values
The challenge The Watches of Switzerland Group consider all their people to be special, regardless of the role they hold. They believe that despite being in different buildings, the Head Office and retail teams have a joint responsibility to serve customers and are equally important when it comes to ensuring the customer is delighted with […]Learn More -
Building a high performance culture
How BI WORLDWIDE led a complex global recognition implementation and set a great foundation for this global bank’s high-performance culture.Learn More -
Automotive design workshop case study
Discover how BI WORLDWIDE supported a global automotive company’s Learning and Development team to get under the skin of the Retailer Network and identify routes for future success with their reward and recognition strategy.Learn More -
Scaling service anniversary recognition across 107 countries
Discover how BI WORLDWIDE supported a global pharmaceutical company to scale their service anniversary programme from 5 to 107 countries.Learn More
Thought Leadership
Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.
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Article
Sales incentive systems to motivate teams
In a perfect world, your sales team isn’t just meeting targets, but also exceeding them. The best way to achieve this is through effective sales incentives to motivate your team to go above and beyond. This blog focuses on understanding sales incentives for your team, the important role incentives play on team motivation and performance and the specific systems which best motivate teams (such as how gamification can act as an effective incentive).
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Article
3 ways to drive culture and strategy with data insights
In today’s dynamic work environment, HR professionals often find themselves managing complaints and culture clashes rather than shaping company culture and strategy. But how can HR leaders get back to focusing their influence on both short- and long-term company goals effectively? The answer lies in data.
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Webinar
Webinar | Driving business and culture
Watch this webinar to learn about how Medtronic leverages their recognition initiatives to drive organisational objectives. Ken Fairchild from Medtronic will discuss how they were able to improve free cash flow, market share, and other key CEO priorities.