Three people giving a group high-five, smiling and celebrating. The photo is taken from above on a gray background. One person is wearing a striped shirt, another a patterned sweater, and the third in a purple top.

Design Code™

Inspire to engage.

Design Code™ reimagines programme design. By combining ‘design thinking’ with BI WORLDWIDE’s research and proprietary Employee Engagement and Channel Performance tools, we create custom solutions that put your people at the centre of our solutions.

People ignore design that ignores people.

In an era of a dynamic, multi-generational workforce, many brands are exploring newer and faster ways to solve their challenges. With over 7 decades of experience in loyalty and engagement, BI WORLDWIDE has revolutionised the way employee engagement and channel performance programmes are conceived and designed. How? By bringing empathy back to the design process.

Design Code™ is BI WORLDWIDE’s proprietary human-centric design methodology developed by infusing design thinking techniques and tools into domain expertise on employee rewards and recognition, channel solutions, engagement, behavioural economics, and EVP research.

The perfect blend of creativity, empathy, and collaboration.

Design Code™ follows a structured three-stage approach covering Empathy, Ideation, and Solution. It will help you

  • Dive into the real needs of the people you are trying to influence. 
  • Uncover and reframe your problems by eliminating biases.
  • Leverage design thinking tools to ideate differently
  • Incorporate principles of behavioural economics, The New Rules of Engagement® and other proprietary frameworks to arrive at high-impact ideas.
  • Design comprehensive human-centric solution that stems from people-insights.
     
A person stands in front of a whiteboard filled with colorful sticky notes, sketches, and diagrams, analyzing the content. A tree-like structure is prominently drawn in red. A laptop and office supplies are on a nearby table.

The best part, you get to co-create by being a part of this exploratory journey right from day one.

The world’s fastest-growing companies across diverse industries such as Technology, Automotive, Retail, Finance, Agriculture and more have leveraged the power of Design Code™ to create comprehensive solutions focusing on people-empathy, leading to measurable results.

Our work speaks for itself.

  • Championing a head-to-head sales incentive

    A large telecommunications client came to us to create a fun incentive programme for the fourth quarter to help close out the year strong. They were looking to increase their average number of mobile lines sold per agent which was one per week prior to the programme’s start.
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  • Tapping into success

    A large beer manufacturer was interested in gaining share of the Economy beer segment among its competitors. The challenge they faced was getting their Distributor Sales Representatives to focus on off-premise retail activity by setting up displays in retail locations.
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Find out more about our solutions

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Want to know more or looking for support? Speak to one of our expert team!