Loyalty and retention Archives

Four professionally dressed people stand together smiling, looking at a laptop one man is holding, against a colorful geometric background. Two people hold tablets.

Article

Do sales incentives actually work?

Do sales incentives actually work? Is there a measurable and consistent benefit to revenue, employee satisfaction and overall business success? Find out more.

A dark gray background with a lighter diagonal beam. At the lower right, a gold circular emblem surrounds the text “THE WATCHES OF SWITZERLAND GROUP” in white capital letters.

Case Study

Unifying recognition to create a culture of shared values

Learn how The Watches of Switzerland Group fostered a culture of shared values using a unified recognition programme.

Article

Tiered loyalty programmes: strategies for driving customer engagement and retention

Discover how tiering can maximise your channel incentive and loyalty programmes. Learn about attitudinal and behavioural loyalty and the strategies we use to build programmes that align with our clients’ business goals and drive customer engagement.

Article

Incentivising the journey: Enhancing sales with effective channel partner incentives

Did you know that a well-designed incentive programme can almost double your sales? When it comes to channel incentives, the journey matters as much as the sale itself.

Article

Measuring the strength of channel partner relationships for sales success

A strong relationship with your channel partners is key to mutual success, but how do you measure it? Learn how our first-of-its-kind research in partnership with KANTAR led us to develop a tool to better understand and measure channel partner loyalty and engagement.

Webinar

Webinar | Cutting the clutter to reduce turnover

What do you do when employee turnover is on the rise? Toyota experienced this issue and needed a way to retain their employees. With learning, recognition and rewards opportunities promoted on non-connected sites, the programs lacked consistency, employees were confused about what was available to them and their status, and the offerings were not effective.