loyalty and retention Archives - Middle East (English)

Case Study

Unifying recognition to create a culture of shared values

Learn how The Watches of Switzerland Group fostered a culture of shared values using a unified recognition programme.

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Article

Tiered loyalty programmes: strategies for driving customer engagement and retention

Discover how tiering can maximise your channel incentive and loyalty programmes. Learn about attitudinal and behavioural loyalty and the strategies we use to build programmes that align with our clients’ business goals and drive customer engagement.

A diverse group of people in an office environment gathers around a computer screen. Two women in the foreground are smiling and engaged. Sunlight streams through a window, creating a bright and inviting atmosphere.

Article

Incentivising the journey: Enhancing sales with effective channel partner incentives

Did you know that a well-designed incentive programme can almost double your sales? When it comes to channel incentives, the journey matters as much as the sale itself.

Two women in aprons stand at a café counter, engaged in a cheerful conversation. One is holding a tablet, and they are both smiling. The background features hanging lights and jars on the countertop.

Article

Measuring the strength of channel partner relationships for sales success

A strong relationship with your channel partners is key to mutual success, but how do you measure it? Learn how our first-of-its-kind research in partnership with KANTAR led us to develop a tool to better understand and measure channel partner loyalty and engagement.

Webinar

Webinar | Cutting the clutter to reduce turnover

What do you do when employee turnover is on the rise? Toyota experienced this issue and needed a way to retain their employees. With learning, recognition and rewards opportunities promoted on non-connected sites, the programs lacked consistency, employees were confused about what was available to them and their status, and the offerings were not effective.

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Article

4 fundamentals to optimise employee and channel partner engagement in China

In this guide, we’ll discuss the four fundamentals to optimise employee and channel partner engagement in China.

Three people in an office setting are having a meeting around a table with computers. One person is in a wheelchair, and the other two are seated in chairs. The room is well-lit with large windows and indoor plants.

Article

The impact of channel maturity on incentive and loyalty programme design

Read on to learn how channel maturity can impact programme design and the strategies BI WORLDWIDE uses to support clients facing major sector transformations.

Smiling woman in a blue blazer sits at a desk with a laptop, discussing channel incentive strategies with two colleagues. One wears a gray top in focus, while the others back is turned. A potted plant decorates the desk, and the background reveals a modern office setting with computers.

Article

A guide to channel incentive programmes

In this guide, we’ll discuss the best practices for creating and implementing effective channel incentive programmes.

Woman sitting on the floor and working on a laptop on a coffee table. She is writing in a notebook, with a cup beside her. The room has a modern, minimalistic décor with a lamp and dried flowers.

Article

How to create frictionless channel incentive programmes

Discover how to design frictionless channel incentive programmes that motivate partners and drive results

Man in a denim shirt smiling while looking at a smartphone, embodying the essence of employee retention. He sits on a couch in a room with a blurred background, hand on chin, appearing relaxed and engaged with the device.

Article

How does employee engagement impact retention

As megatrends continue to change the landscape of the workplace, the challenge for organisations in retaining the best employees is greater than ever. Understanding that an organisation’s success hinges on its employees, in this article we explore why retention matters and the factors impacting it, how employee engagement can help, and some of the employee engagement strategies that can support successful businesses retain their best talent.