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October 13, 2025

BI WORLDWIDE launches Elevate Intelligence

Agentic AI that transforms recognition and performance

BI WORLDWIDE announces the launch of Elevate Intelligence, an AI suite designed to make recognition more meaningful, timely, and scalable through agentic AI.

BI WORLDWIDE (BIW), a global leader in employee engagement and recognition solutions, announces the launch of Elevate Intelligence, an AI suite designed to make recognition more meaningful, timely, and scalable through agentic AI.

Integrated across BIW’s Elevate platform, Elevate Intelligence introduces intelligent agents that go beyond generative AI to deliver autonomous, personalized support throughout the employee journey—from day-to-day recognition to service milestones, program management, and data-driven decision making.

“Elevate Intelligence isn’t just a feature – it’s a leap forward in how we inspire performance,” said Beth Sundberg, VP of Technology Strategy at BI WORLDWIDE. “With agentic AI, we’re enabling recognition that is smarter, faster, and more impactful – all while keeping the human experience at the center.”

Each agent is purpose-built to help users take action that drives results:

Recognition Agent enables users to give recognition through a natural, conversational interface – suggesting award amounts, behaviors, and messages without the need for forms. It saves time, reduces friction, and increases recognition frequency across the organization.

Celebration Agent turns loyalty into a shared moment of appreciation by nudging teammates and managers ahead of anniversaries. It uses recognition data to generate an initial message, making service anniversary recognition easier, more consistent, and more meaningful.

Nomination Agent supports winner selection by surfacing top submissions, aligning to program criteria, and reducing bias in the review process. It saves up to 70% of selection committees’ time and brings consistency to decisions that recognize truly deserving employees.

Insight Agent transforms reporting into simple conversation. Program owners can ask natural-language questions and receive instant, actionable results without navigating data and dashboards.

With Elevate Intelligence, organizations can reduce administrative overhead, improve program participation, and elevate the quality and impact of every recognition moment.

“We believe AI should do more than assist—it should take action,” said Sundberg. “This launch marks a shift from AI as a helper to AI as a partner in performance and culture.”

Learn more about Elevate Intelligence at https://www.biworldwide.com/elevate/.