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Rewards

  • Two people stand at a table with a laptop displaying graphs. Papers with sketches and a calculator are on the table. One person is holding a notebook, and the other a coffee cup. The left side of the image features a yellow geometric shape.

    Case Study

    Segmented stretch goals drive growth

    Four sales channels were tasked with selling mobile lines to existing customers. Diverse performance levels required custom segmentation and relevant goal paths.

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    Boosting core sales during slow seasons

    350 sales reps needed to grow a core product line over one slow summer month. Leadership needed a simple, motivating structure to lift performance quickly.

  • Two people stand at a table with a laptop displaying graphs. Papers with sketches and a calculator are on the table. One person is holding a notebook, and the other a coffee cup. The left side of the image features a yellow geometric shape.

    Case Study

    Transforming call center performance

    A call center team was measured only on outreach attempts, not customer retention. Leadership needed to shift behavior from “more calls” to higher‑quality, retention‑focused conversations.

  • A person holding a document with colorful diagrams, while sitting indoors. The image has orange and yellow geometric overlays, and the focus is on the paper, with the persons face blurred in the background.

    Case Study

    Fueling new business through personalized goals

    Global reps needed to increase new business sales revenue based on average performance from the prior three quarters. Some reps required arbitrary baselines due to insufficient history.

  • Close-up of hands holding pens over financial documents with charts and graphs. A calculator is on the table. The scene suggests a collaborative business or financial planning meeting.

    Case Study

    Turning service calls into sales opportunities

    Technicians rarely sold recommended products or services during calls, resulting in low average sales per ticket.

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    Engagement unlocks millions in dealer sales lift

    A manufacturer shifted from Visa gift cards to non‑cash and travel awards. Dealers needed personalized stretch goals and a reason to engage early to avoid unproductive spend.

  • Two people stand at a table with a laptop displaying graphs. Papers with sketches and a calculator are on the table. One person is holding a notebook, and the other a coffee cup. The left side of the image features a yellow geometric shape.

    Case Study

    Dual-audience incentives drive product adoption

    A manufacturer needed dealers to stock a new product and sales reps to sell and claim those units. A 90‑day push/pull structure was required to motivate both audiences simultaneously.

  • A person holding a document with colorful diagrams, while sitting indoors. The image has orange and yellow geometric overlays, and the focus is on the paper, with the persons face blurred in the background.

    Case Study

    Warehouse Windfall drives big gains

    A retail HVAC sales organization faced major year‑end stretch goals tied to a high‑value “Warehouse Windfall” shopping spree. Leadership needed to motivate reps to commit to aggressive goals and achieve meaningful lift.

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    Offer rates reimagined

    Customer service reps needed to increase upsell and cross‑sell offer rates during calls. Offer activity was extremely low at program start.

  • Two people stand at a table with a laptop displaying graphs. Papers with sketches and a calculator are on the table. One person is holding a notebook, and the other a coffee cup. The left side of the image features a yellow geometric shape.

    Case Study

    Proving the power of non-cash rewards

    An insurance company wanted to test whether cash or points incentives were more effective than offering no incentive.