Impact
The data revealed a positive impact on commitment, achievement, and results.
Industry
Life sciences
Problem space
Sales team motivation
Technology
GoalQuest®
Rev up to drive sales
A medical technology company faced many challenges stemming from product supply chain shortages. They were launching an important product in the coming year, so they asked us to help find a way to get the sales reps to pay attention to this new release and make it top of mind.
They wanted to challenge their independent sales reps to increase their performance above historical baselines across all rep categories with specific attention on moving the middle performers.
Turn on the jets
We designed and implemented a three-month incentive structure using our proprietary GoalQuest® rules structure. The audience was segmented into five groups based on prior sales performance, creating relevant personal goals that were both ambitious and attainable. Each sales rep was then provided with three different levels of growth goals to choose from. If the rep achieved the goal they selected, they earned. If they did not, they were not rewarded.
Each goal level provided more incremental lift as well as a higher level of rewards. Participants needed to weigh their risk versus reward and how high they wanted to try to push their achievement and overall growth.
Mission accomplished
- 76% of reps selected goals above the baseline
- 44% of reps committed to the top growth goal
- 72% of reps achieve their goal
- 22% incremental lift in revenue (7.2:1 ROI)
Thought Leadership
Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.
-

Webinar
Why doubling commissions doesn’t double sales
Watch this webinar to hear Dr. Brad Shuck, University of Louisville professor and globally recognized expert in employee engagement, as he shares evidence-based strategies to unlock smarter, more effective performance across your workforce.
-

Article
The Strategic Value of a Channel Loyalty Program
A well-designed channel loyalty program takes a fundamentally different approach. It treats channel partners not as anonymous transactions, but as long-term customers with evolving needs, motivations, and behaviors.
-

Article
Reimagining Medicaid engagement: motivation over messaging
Most Medicaid strategies still hinge on outreach volume and care gap closure. But if the plan is “send more reminders,” you’re missing the real lever for outcomes: motivated members.
