Case Study
Motivating program engagement to improve performance
A large retail client wanted to increase program adoption within their employee audience during a key holiday season. See how their managers’ performance improved during the incentive.
Gamification
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Article
From recognition to results
Traditional incentive programs were built to reward excellence, but they often forget to motivate improvement. Businesses need to motivate beyond the top 5% if they want to stay competitive. They need a system that inspires everyone to do their best work.
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Article
Connecting gamification to business results
Beyond the inherent engagement that gamification and performance-based recognition bring to your organization’s programs, one major advantage of using gamification is the incredible amount of data that can be generated naturally within the program.
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Article
The seven principles of a successful gamification program
A persistent misconception surrounding gamification in the workplace is that it means introducing games or turning tasks into games. In reality, true gamification is the process of incorporating game-like elements into non-game contexts and tapping into the psychological drivers that make games engaging to motivate employees and customers.
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Case Study
Boosting agent performance
An insurance company aimed to boost loyalty among their 30,000 agents by improving engagement, learning, and sales. We implemented a gamification program in their broker portal, rewarding agents for completing missions. Discover how this strategy led to significant improvements in agent activity and policy sales in our case study.
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Case Study
A rise in employee engagement
A major cruise line aimed to boost employee engagement, retention, and sales performance. We implemented a gamification strategy, creating missions to drive performance and retention. Discover how this approach led to impressive engagement and revenue growth in our case study.
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Webinar
WEBINAR: The rise of gamification
Keeping call center employees focused on key business metrics and critical customer solutions can be challenging. Employees may often lack sales confidence or visibility into company goals, while others struggle staying motivated to hit their metrics.
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Article
There is no gamification without goals
Every gamification program is unique but all gamification programs exist to motivate the people participating to increase adoption, engagement and retention. Having goals at the center of the gamification journey allows participants to clearly understand the objective of the program and for organizations to measure the effectiveness of the audience’s efforts.
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Case Study
Learn. Earn. Win.
A client aimed to boost growth and sales by enhancing channel partner engagement through learning. They created a dynamic partner portal and companion app, motivating partners with award points. Discover how this strategy influenced partner behavior and drove success in our case study.
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Webinar
WEBINAR: Recognition Revolution
Traditional recognition programs often recognize based on company values and missions. But often there are more avenues to recognize employees that foster growth and development in addition to driving strategic results.