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GoalQuest

  • Two people stand at a table with a laptop displaying graphs. Papers with sketches and a calculator are on the table. One person is holding a notebook, and the other a coffee cup. The left side of the image features a yellow geometric shape.

    Case Study

    Segmented stretch goals drive growth

    Four sales channels were tasked with selling mobile lines to existing customers. Diverse performance levels required custom segmentation and relevant goal paths.

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    Boosting core sales during slow seasons

    350 sales reps needed to grow a core product line over one slow summer month. Leadership needed a simple, motivating structure to lift performance quickly.

  • Two people stand at a table with a laptop displaying graphs. Papers with sketches and a calculator are on the table. One person is holding a notebook, and the other a coffee cup. The left side of the image features a yellow geometric shape.

    Case Study

    Transforming call center performance

    A call center team was measured only on outreach attempts, not customer retention. Leadership needed to shift behavior from “more calls” to higher‑quality, retention‑focused conversations.

  • A person holding a document with colorful diagrams, while sitting indoors. The image has orange and yellow geometric overlays, and the focus is on the paper, with the persons face blurred in the background.

    Case Study

    Fueling new business through personalized goals

    Global reps needed to increase new business sales revenue based on average performance from the prior three quarters. Some reps required arbitrary baselines due to insufficient history.

  • Close-up of hands holding pens over financial documents with charts and graphs. A calculator is on the table. The scene suggests a collaborative business or financial planning meeting.

    Case Study

    Turning service calls into sales opportunities

    Technicians rarely sold recommended products or services during calls, resulting in low average sales per ticket.

  • A person holding a document with colorful diagrams, while sitting indoors. The image has orange and yellow geometric overlays, and the focus is on the paper, with the persons face blurred in the background.

    Case Study

    Warehouse Windfall drives big gains

    A retail HVAC sales organization faced major year‑end stretch goals tied to a high‑value “Warehouse Windfall” shopping spree. Leadership needed to motivate reps to commit to aggressive goals and achieve meaningful lift.

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    High goal selectors, high performance

    Commercial truck dealership reps were challenged to grow warranty sales over prior‑year performance.

  • A person holding a document with colorful diagrams, while sitting indoors. The image has orange and yellow geometric overlays, and the focus is on the paper, with the persons face blurred in the background.

    Case Study

    Driving digital adoption across the dealer network

    A truck manufacturer needed to accelerate dealer adoption of a new eCommerce ordering system to improve efficiency and tracking. Identifying the right influencers across a complex dealer structure was critical.

  • Close-up of hands holding pens over financial documents with charts and graphs. A calculator is on the table. The scene suggests a collaborative business or financial planning meeting.

    Case Study

    Transitioning rep rewards

    Dealer sales reps needed to increase RV sales over the prior year. Incentives included points for goal attainment, first sale bonuses and model‑specific bonuses. The customer also paid cash spiffs during a transition from cash to points.

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    The fast track to driving sales

    A luxury automotive manufacturer spent millions annually on cash incentives to drive Certified Pre‑Owned (CPO) vehicle sales. Despite the investment, the company lacked visibility into engagement, behavior change, and ROI, and sales performance showed minimal improvement.