Thought leadership

A man sitting on the floor with a pensive expression, wearing a blue shirt and jeans. Text overlay reads, Employees facing mental health and well-being challenges are 4x more likely to want to leave their organization. Office setting in the background.

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Creating an inclusive culture for employees with mental illness

When people thrive at work, they are more likely to feel physically and mentally healthy overall and to contribute positively to their workplace. This creates both a responsibility and unique opportunity for leaders to create workplace environments that support the health and well-being of workers.

A woman in business attire stands with her arms crossed, smiling confidently. The text beside her discusses the challenge companies face in capturing consumer attention among thousands of daily messages.

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Customer feedback is important to any loyalty program – but when is enough enough?

Today the average American household is enrolled in around 29 different loyalty programs. But, on average, they are only truly active in about 4 or 5 of them. But how many of these companies have truly earned the right to your attention?

Person writing on a notepad with a pen, text on the left reads: Rebates have long been used to influence sales results with channel partners. But should that be the only thing your company focuses on?.

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Rethinking the rebate

Rebates have long been used to influence sales results with channel partners. But should that be the only thing your company focuses on?

A finger pressing a green button with a smiling face, next to red and yellow buttons with frowning and neutral faces. The text reads, Keep your customers satisfied and prevent them from quiet quitting..

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Prevent quiet quitting by your customers

Keep your customers satisfied and prevent them from “quiet quitting.”

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Maximizing channel engagement through effective channel loyalty rules

The effectiveness of channel loyalty programs relies on the clarity and framework of their rules.

A digital image features a quotation by George Bernard Shaw: The single biggest problem in communication is the illusion that it has taken place. Next to the text is a glowing envelope icon symbolizing email communication.

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Driving loyalty program success: the importance of timely communications

The average person consumes about 34 gigabytes of information a day, making it a struggle to keep even our highest priorities top of mind. In today’s world, attention goes where it’s demanded. If you’re not nurturing, reminding, promoting and communicating, you can be certain someone else will.

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