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View looking up at the interior of a modern, curving building with a circular opening. The sky is visible with a mix of light blue and a purple shade. The structure features reflective windows and a futuristic design.

Delivering measurable impact.

Our experts, partners, and clients collaborate to deliver thought leadership and research to help companies grow.

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Case Studies

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  • A person holding a document with colorful diagrams, while sitting indoors. The image has orange and yellow geometric overlays, and the focus is on the paper, with the persons face blurred in the background.

    Leading the charge

    Discover how a large telecommunications company empowered call center managers to drive exceptional performance through the innovative “Boldly Go” incentive program.
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Blog posts

Learn from the best. BIW thought leaders bring you a deeper look at the business of inspiration.

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  • A person typing on a laptop with virtual onboarding icons overlaid. Text reads: When onboarding works, employees don’t just stay... they thrive.

    Article

    How to turn new hires into long-term contributors

    Onboarding is more than a checklist; it’s a defining moment in the employee experience. And it matters more than ever. Over one-third of new hires say they plan to leave their companies within the first year. But when onboarding is done right, it can flip that script entirely.

  • Wooden target with an arrow in the center stands between two groups of wooden figures, with text above: Build a sustained and unified movement that delivers sales results.

    Article

    5 strategies to drive long-term sales contest success

    It’s a well-known fact that the most effective sales contests are built for speed: short, energetic bursts that last 90 days or less, most focused on a single quarter’s success. But what happens when the challenge demands more time?

  • A person with glasses types on a laptop in a vibrant, neon-lit setting with colorful lights and sparkles surrounding them, creating a creative and futuristic atmosphere.

    Article

    Why onboarding, enablement, and high-value sales activities matter more than ever

    Selling technology is complex, fast paced, and unforgiving. But the path to better outcomes is clear: invest in structured onboarding, reinforce with strong enablement, focus reps on high-value activities, and amplify it all with gamification, incentives, and recognition.

Webinars

Top scholars and client experts share simple, practical ideas that inspire and drive results.

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  • Webinar promo image with the title “Harnessing the power of self-oriented competition,” featuring a red game piece in front of blurred black ones, and headshots of Wyatt Schrock and William Johnson with their titles.

    Webinar

    Harnessing the power of self-oriented competition

    Watch this webinar to hear from BI WORLDWIDE’s William Johnson, Vice President of Sales and Channel, and Michigan State University’s Dr. Wyatt Schrock, Associate Professor, as they discuss the link between inspiration, goal-setting, and the science of self-oriented competition. You’ll learn how this powerful mindset shapes top achievers and how the right incentive structure can help organizations drive measurable performance.

  • Promotional image for a webinar titled The Rise of Gamification: Enhancing Performance and Business Results. Features a cruise ship and headshots of four speakers: Sally-Anne Beasley, Ryan Ashley, Derrek Helmin, and Leah Wash, with their titles.

    Webinar

    WEBINAR: The rise of gamification

    Keeping call center employees focused on key business metrics and critical customer solutions can be challenging. Employees may often lack sales confidence or visibility into company goals, while others struggle staying motivated to hit their metrics.

Insights Lab

BIW’s Insights Lab shares original research to help you understand what drives engagement and delivers results.

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  • Two cafe workers in aprons stand behind a counter. Text on the image reads: 80% of deskless employees have an electronic connection to their employers, but only 37% report receiving training on it.

    Insights Lab

    6 ways to engage deskless workers

    Deskless no longer means disconnected. The same tactics and resources that inspire your office employees can elevate your organization’s employee experience wherever work happens. Learn how companies are (not) communicating with their entire workforce and six ways to engage the deskless workers in your company.

  • A hand places a wooden block with a star above four wooden figures. Text reads, Employees who work at a company with a formal recognition program are 3.2x more likely to say they have a great company culture which in turn improves the employee experience.

    Insights Lab

    Employee recognition programs shape corporate culture

    Employees want to feel appreciated and an employee recognition program plays a key role in improving the employee experience.

  • A notepad with New Employee Onboarding written on it is placed on a yellow and red background. Nearby are a pair of glasses. Text reads, Organizations with a strong onboarding process retain new hires at an 82% higher rate.

    Insights Lab

    On board with onboarding

    A consistent and more robust onboarding program will reduce first year turnover, decrease time to be productive and increase new hire engagement. Now more than ever, are you ensuring your new hires feel supported from day one?

Awards and Accolades

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Emmy Awards

Our Meetings and Shows team has received two Emmy Awards: one for a product launch video we created for a large pharmaceutical client and the other for a film about AIDS Awareness in America

EcoVadis Corporate Sustainability

Corporate Sustainability and Responsibility firm EcoVadis recognizes BIW as a Silver-rated corporate citizen, placing us in the top 25% of all companies evaluated.

Top Workplaces

In the last decade, we’ve been named a Top Workplace every year we’ve applied. Inspired employees lead to inspired customers, and we believe in practicing what we preach.

LTEN Excellence Awards

Our Learning & Training team has been awarded an LTEN Excellence Award for Industry Partnership, recognizing innovative and inspiring work done by life sciences training practitioners and providers.

MUSE Creative Awards

Our Meetings & Shows team has been awarded Gold and Platinum MUSE Creative Awards for work with companies like Delta, Kawasaki and COUNTRY Financial.

Hermes Creative Awards

Our Communications Team has been awarded 4 Hermes Creative Awards. 3 for work in Public Relations/Communications, Strategic Programs and 1 in Print Media, Integrated Marketing. 

Hermes Creative Awards recognizes outstanding work of marketing and communication professionals.