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Case Studies

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    The power of one

    A global manufacturing company needed to unite 90,000 employees behind a critical C‑suite strategic goal. Reaching this diverse workforce—including 27,000 plant employees across 60 sites and multiple languages—required clear messaging, relevance to each individual, and consistent manager engagement.

  • Close-up of hands holding pens over financial documents with charts and graphs. A calculator is on the table. The scene suggests a collaborative business or financial planning meeting.

    Case Study

    From short-staffed to staffed-up in short order

    A fast‑casual restaurant chain struggled with severe staffing shortages across more than 1,500 locations. After a 70% revenue drop during COVID, the brand needed to hire 1,000 associates a week to meet renewed demand.

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    Offer rates reimagined

    Customer service reps needed to increase upsell and cross‑sell offer rates during calls. Offer activity was extremely low at program start.

  • Two people stand at a table with a laptop displaying graphs. Papers with sketches and a calculator are on the table. One person is holding a notebook, and the other a coffee cup. The left side of the image features a yellow geometric shape.

    Case Study

    Proving the power of non-cash rewards

    An insurance company wanted to test whether cash or points incentives were more effective than offering no incentive.

  • Close-up of hands holding pens over financial documents with charts and graphs. A calculator is on the table. The scene suggests a collaborative business or financial planning meeting.

    Case Study

    Align, learn, compete

    Sales associates struggled to adopt a new product and needed clearer understanding of its purpose, components, target audience, and how to sell it. Leadership also needed stronger field alignment and a way to drive consistent steps‑to‑the‑sale behaviors.

  • A person in a yellow sweater is writing on a financial report with charts and graphs, using a pen. Their other hand is on a laptop keyboard. The background is blurred.

    Case Study

    High goal selectors, high performance

    Commercial truck dealership reps were challenged to grow warranty sales over prior‑year performance.

  • Two people stand at a table with a laptop displaying graphs. Papers with sketches and a calculator are on the table. One person is holding a notebook, and the other a coffee cup. The left side of the image features a yellow geometric shape.

    Case Study

    Driving record tire sales in eight weeks

    A national retailer aimed to grow tire sales during an eight‑week seasonal push, motivating associates to sell more than their established baselines.

  • A person holding a document with colorful diagrams, while sitting indoors. The image has orange and yellow geometric overlays, and the focus is on the paper, with the persons face blurred in the background.

    Case Study

    Driving digital adoption across the dealer network

    A truck manufacturer needed to accelerate dealer adoption of a new eCommerce ordering system to improve efficiency and tracking. Identifying the right influencers across a complex dealer structure was critical.

  • Close-up of hands holding pens over financial documents with charts and graphs. A calculator is on the table. The scene suggests a collaborative business or financial planning meeting.

    Case Study

    Transitioning rep rewards

    Dealer sales reps needed to increase RV sales over the prior year. Incentives included points for goal attainment, first sale bonuses and model‑specific bonuses. The customer also paid cash spiffs during a transition from cash to points.